Retail Assistant - Holland & Barratt

Battersea Power Station; Greater London; In loco; GBP 16.000 - 23.000; Part-time

Vantaggi offerti da questo lavoro

28 days' holiday

Holiday purchase scheme

24/7 Virtual GP access

Annual health testing kit

Employee Assistance Programme

Workplace pension

Life assurance (2x salary)

Product allowance on Holland & Barrett

25% colleague discount

Cashback and discounts from retailers

Wellhub membership

Cycle to Work scheme

Descrizione del lavoro

Holland & Barrett is recruiting a Retail Assistant for Battersea Power Station. This permanent role is 17 hours per week with early starts at 5am on Wednesdays and Fridays to receive stock deliveries. You’ll create welcoming experiences, advise customers on wellness products and support store promotions.

You’ll join a supportive team, receive training, and benefit from discounts, flexible benefits and potential progression within an established health and wellness retailer.

Competenze

• Welcoming customers and helping them find the right products for wellness goals.
• Delivering confident product recommendations with strong customer service.
• Staying organised and stocking shelves to a high standard.

Mansioni

• Welcoming customers and helping them find the right products for their wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Using a consultative approach to understand customers' needs and recommend products, whether in store or online.

Conoscenze

Customer service

Communication

Teamwork

Tech literacy

Descrizione del lavoro

Salary: £14.26 per hour

Holland & Barrett is recruiting

Retail Assistant

Location: Battersea Power Station

Permanent: 17 hours per week

Salary: £14.26 per hour

Must be able to start early at 5am on a Wednesday and Friday to receive stock deliveries.

Intro

At Holland & Barrett, we're more than a retailer, we're trusted partners in helping people make health and wellness a way of life. As a Retail Assistant, you'll play an important role in creating welcoming, inspiring experiences for every customer who walks through our doors.

Whether you're already passionate about wellbeing or simply curious to learn more, we'll give you the training, support and opportunities to build your knowledge and make a real difference every day.

What You'll Be Doing

• Welcoming customers and helping them find the right products for their individual wellness goals
• Recommending products and solutions with confidence while delivering outstanding customer service
• Keeping shelves fully stocked and merchandising displays to a high standard
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards
• Working collaboratively with your team to achieve store goals and create a positive shopping experience
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance

What you'll bring

• A genuine passion for helping people and delivering great customer experiences
• Strong communication skills and a friendly, approachable style
• Curiosity about health and wellness, with a willingness to learn
• The ability to stay organised, work as part of a team and adapt in a busy retail environment
• Confidence using technology, including tablets and digital tools

Benefits

• 28 days' holiday, including bank holidays
• Holiday purchase scheme
• 24/7 Virtual GP access
• Annual free at-home health testing kit (after 6 months' service)
• Access to our Employee Assistance Programme and Mental Health First Aiders
• Workplace pension (auto-enrolment applies)
• Life assurance (2x salary after 6 months' service)
• £/€50 colleague product allowance on Holland & Barrett products (after 6 months' service)
• 25% colleague discount in store and online
• Access to cashback and discounts from a wide range of retailers
• Free Wellhub membership, with discounted access to gyms, studios and wellbeing apps
• Cycle to Work scheme

About Holland & Barrett

For over 150 years, Holland & Barrett has been helping people take positive steps towards better health and wellbeing. Today, we're proud to be one of Europe's leading health and wellness retailers, combining trusted expertise with evidence-led products and advice to support everybody on their unique wellness journey.

Inclusion & accessibility statement

At Holland & Barrett, we believe diverse perspectives make us stronger. We're committed to creating an inclusive workplace where everyone feels respected, valued and able to thrive. If you require any adjustments during the recruitment process, please let us know, we'll be happy to support you.

We use an online interview process designed to help every candidate showcase their strengths. The process is backed by AI but managed by humans.