Retail Assistant - Holland & Barratt

Battersea Academy for Skills & Employment; Greater London; On-site; GBP 16,000 - 23,000; Part time

Benefits offered by this job

28 days holiday

Holiday purchase scheme

Virtual GP access

At-home health testing kit (after 6m)

Employee assistance programme

Pension auto-enrolment

Life assurance (2x salary)

Colleague discount in store & online

Cycle to Work scheme

Job summary

Holland & Barrett, Battersea Power Station, is seeking a Retail Assistant for 17 hours per week with a salary of £14.26 per hour. You may need to start early at 5am on Wednesdays and Fridays to receive stock deliveries, delivering welcoming experiences and expert customer service.

Join a team focused on wellbeing, with training and opportunities to grow. This role emphasizes stock, merchandising, promotions and excellent customer care in a busy retail setting.

Qualifications

• Genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• Ability to stay organised, work in a busy retail environment and adapt.
• Confidence using technology, including tablets and digital tools.

Responsibilities

• Welcoming customers and helping them find products for wellness goals.
• Recommending products with confidence while delivering outstanding service.
• Keeping shelves stocked and displays merchandised to a high standard.
• Supporting promotions and maintaining store presentation and standards.
• Working with the team to achieve store goals and positive shopping experiences.
• Using a consultative approach to understand customer needs, in-store or online.
• Completing training to build product knowledge and provide trusted guidance.

Skills

Customer service

Communication

Teamwork

Tech literacy

Job description

Holland & Barrett is recruiting

Retail Assistant

Location: Battersea Power Station
Permanent: 17 hours per week
Salary: £14.26 per hour
Must be able to start early at 5am on a Wednesday and Friday to receive stock deliveries.

Intro
At Holland & Barrett, we’re more than a retailer, we’re trusted partners in helping people make health and wellness a way of life. As a Retail Assistant , you’ll play an important role in creating welcoming, inspiring experiences for every customer who walks through our doors.
Whether you’re already passionate about wellbeing or simply curious to learn more, we’ll give you the training, support and opportunities to build your knowledge and make a real difference every day.

What you’ll be doing

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use aconsultative approach to understand customers’ needs and recommend the right products, whether available in store or online.
• Completing ourQualified to Advise training to build your product knowledge and provide trusted guidance.

What you’ll bring

• A genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• The ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.

Benefits

• 28 days’ holiday, including bank holidays.
• Holiday purchase scheme.
• 24/7 Virtual GP access.
• Annual free at-home health testing kit (after 6 months’ service).
• Access to our Employee Assistance Programme and Mental Health First Aiders.
• Workplace pension (auto-enrolment applies).
• Life assurance (2x salary after 6 months’ service).
• £/€50 colleague product allowance on Holland & Barrett products (after 6 months’ service).
• 25% colleague discount in store and online.
• Access to cashback and discounts from a wide range of retailers.Free Wellhub membership, with discounted access to gyms, studios and wellbeing apps.
• Cycle to Work scheme.

About Holland & Barrett
For over 150 years, Holland & Barrett has been helping people take positive steps towards better health and wellbeing. Today, we’re proud to be one of Europe’s leading health and wellness retailers, combining trusted expertise with evidence‑led products and advice to support everybody on their unique wellness journey.

Inclusion & accessibility statement
At Holland & Barrett, we believe diverse perspectives make us stronger. We’re committed to creating an inclusive workplace where everyone feels respected, valued and able to thrive. If you require any adjustments during the recruitment process, please let us know, we’ll be happy to support you.

We use an online interview process designed to help every candidate showcase their strengths. The process is backed by AI but managed by humans.