Retail Assistant

Micheldever Group; Workington; Remote; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Staff discounts on servicing

Staff discounts on tyres

MOT discounts

Life Insurance

Pension

Eye Care Voucher

Cycle to Work

Employee Assistant Program

Long Service Recognition

Birthday/Annual vouchers

Job summary

Protyre Autocare is looking for an enthusiastic Retail Assistant/ Service Advisor to join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities.

Reporting to the Centre Manager you will be responsible for dealing directly with customers both in person and on the phone, to help deliver the company business objectives, whilst ensuring a high level of customer service.

Qualifications

• Previous administration experience.
• Willingness to constantly learn and improve knowledge.
• Ability to act on own initiative and take responsibility for quality of work.
• Automotive knowledge preferred but not essential.
• Full valid Driving Licence.

Responsibilities

• Booking vehicles into diary.
• Meet & Greet customers.
• Ordering parts into centre.
• Delivering customer contact to a high standard.
• Work in a safe manner and comply with health & safety regulations.
• Notify management of any additional faults on the vehicle.
• Carry out other duties as reasonably required.

Skills

Customer service

Administration

Initiative

Education

Full driving licence

Tools

IMI courses

Job description

Protyre Autocareislooking for an enthusiasticRetail Assistant/ Service Advisorto join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities.

Reporting to the Centre Manageryouwill be responsible for dealing directly with customers both in person and on the phone, to help deliver the company business objectives, whilst ensuring a high level of customer service.

Essential:

Good understanding/knowledge of the Automotive industry. Great customer service skills

Benefits:

A chance to earn a regularbonus. Careerdevelopment: we offer a variety of fully funded IMI courses.Staff discounts on servicing,tyres, and MOTs. Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Program.Long Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match. Employee of themonth; a chance to win a £50 voucher.Centre of themonth; a chance to win a race at your local go-karting track.

About the role:

Booking vehicles into diary

Meet & Greetcustomers

Ordering parts into centre

Delivering customer contact to a high standard.

Work in a safe manner and always comply with health & safety regulations.

Make customers and/or management aware of any additional faults on the vehicle.

Carry out other duties as you may reasonably be called upon to perform

About you:

Previous administration experience

The willingness to constantly learn and improve your knowledge

The ability to act on your own initiative and take responsibility for the quality of your work

Automotive knowledgepreferred but not essential

Full valid Driving Licence

Why join ProtyreAutocare?

ProtyreAutocareis the UK’s fastest growing supplier and fitter of tyres and automotive services, fitting over1million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. ProtyreAutocareis the retail branch of The Micheldever Group. Micheldever Tyre Services (MTS).