Assistant Centre Manager

Micheldever Group; Stafford; Presencial; GBP 30.000 - 38.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Bonus program

IMI courses

Staff discounts

Life Insurance

Pension

Eye care vouchers

Cycle to Work

Employee Assistance Service

Holiday/Leave enhancements

Centre go-kart rewards

Descripción de la vacante

Protyre Autocare is recruiting an Assistant Centre Manager to join our growing team. You will support the Centre Manager in day-to-day operations, drive targets and ensure high levels of customer service in a fast-paced automotive environment.

You should have workshop or management experience, a technical/mechanical background, and a Full UK Driving Licence. Training and funded IMI courses are available, along with staff discounts and various benefits.

Formación

• Technical or mechanical background/knowledge.
• Ability to support workshop technicians when required.
• Strong interpersonal and coaching skills.
• Experience leading a team in an automotive setting.
• Understanding of car technology and safety requirements.

Responsabilidades

• Assist Centre Manager with daily operations of the depot.
• Support the workshop team in mechanical tasks.
• Help hit centre targets and KPIs.
• Maintain stock value oversight within the centre.
• Deliver excellent customer service.
• Ensure work complies with company policies and procedures.

Conocimientos

Mechanical background

Team leadership

Customer service

Commercial awareness

Health & Safety knowledge

Account management

Interpersonal skills

Coaching/mentoring

Full UK Driving Licence

Descripción del empleo

Job Summary

Protyre Autocare are looking for a hands-on, dynamic and commercially focused Assistant Centre Manager to join our growing team. We are a fast-growing national automotive company offering superb training and development opportunities.

As the Assistant Centre Manager you will be responsible for assisting with the delivery of company business objectives through effective management and co-ordination of the Centre, whilst ensuring a high level of customer service, centre standards and taking a leading role dealing with customers.

• Essential: Full Clean UK Driving Licence, held for at least 6 months (age restrictions may apply – points or offences may affect your application)

• Workshop experience and Management Experience

• Benefits: A chance to earn a regular bonus. Career development: we offer a variety of fully funded IMI courses. Staff discounts on servicing, tyres, and MOTs. Retail vouchers, Finder’s fee, Life Insurance, Pension, Eye Care Vouchers, Buy/Sell Holiday, Flu Jab, Employee Assistant Service Recognition, Enhance Maternity and Paternity, Cycle to Work, Charity Match. Employee of the month; a chance to win a £50 voucher. Centre of the month; a chance to win a race at your local go-karting track.

About the role:

• Assisting the Centre Manager in the operation and daily running of the depot

• Supporting the team in the workshop mechanically

• Playing a key part in the Centre targets including key performance indicators

• Overseeing the maintenance of stock values within the centre

• Offering and delivering excellent customer service

• Ensuring all work is carried out in line with Company Policies and Procedures

About you:

• Technical or Mechanical background / knowledge.

• The ability to support the technicians in the workshop if required

• Excellent interpersonal skills are essential as is the ability and desire to coach and mentor the team

• Previous experience leading a team

• A high level of understanding of car technology

• Working knowledge of relevant Health & Safety requirements

• Experience of account management

• Commercial awareness to maximize business opportunities

• Full UK Driving Licence

Why join Protyre Autocare?

Protyre Autocare is the UK’s fastest growing supplier and fitter of tyres and automotive services, fitting over 1 million tyres every year through our fast-fit centres. We offer a wide variety of careers from Administrative to Mechanical, Digital to Financial and many other exciting roles within the motor industry. Protyre Autocare is the retail branch of The Micheldever Group. Micheldever Tyre Services (MTS).