Retail Assistant

Holland & Barrett; Sevenoaks; Sur place; GBP 19 000 - 23 000; Plein temps

Avantages offerts par ce poste

28 days holiday including bank hols

Holiday purchase scheme

24/7 Virtual GP access

Annual wellbeing testing kit

Employee Assistance Programme

Workplace pension (auto-enrolment)

Life assurance (2x salary)

Colleague product allowance (after 6m)

Colleague discount in store and online

Cashback discounts from retailers

Wellhub membership with gym access

Cycle to Work scheme

Résumé du poste

Holland & Barrett is seeking a Retail Assistant to welcome customers, help them find suitable wellness products and provide trusted guidance. You will use a consultative approach to understand needs and promote products both in-store and online.

You will participate in product training and become a knowledgeable partner for customers, ensuring a high standard of service and a positive shopping experience across the store.

Responsabilités

• Welcoming customers and helping them find the right products.
• Recommending products with confidence while delivering outstanding service.
• Maintaining store presentation and stocking shelves.
• Supporting promotions and ensuring excellent operational standards.
• Working as part of a team to achieve store goals.

Description du poste

• Welcoming customers and helping them find the right products for their individual wellness goals.
• Recommending products and solutions with confidence while delivering outstanding customer service.
• Keeping shelves fully stocked and merchandising displays to a high standard.
• Supporting promotions, maintaining store presentation and ensuring excellent operational standards.
• Working collaboratively with your team to achieve store goals and create a positive shopping experience.
• Use a consultative approach to understand customers' needs and recommend the right products, whether available in store or online.
• Completing our Qualified to Advise training to build your product knowledge and provide trusted guidance.
  A genuine passion for helping people and delivering great customer experiences.
• Strong communication skills and a friendly, approachable style.
• Curiosity about health and wellness, with a willingness to learn.
• The ability to stay organised, work as part of a team and adapt in a busy retail environment.
• Confidence using technology, including tablets and digital tools.
  At Holland & Barrett, we're more than a retailer, we're trusted partners in helping people make health and wellness a way of life. As a Retail Assistant, you'll play an important role in creating welcoming, inspiring experiences for every customer who walks through our doors.

Whether you're already passionate about wellbeing or simply curious to learn more, we'll give you the training, support and opportunities to build your knowledge and make a real difference every day., For over 150 years, Holland & Barrett has been helping people take positive steps towards better health and wellbeing. Today, we're proud to be one of Europe's leading health and wellness retailers, combining trusted expertise with evidence-led products and advice to support everybody on their unique wellness journey.

• 28 days' holiday, including bank holidays.
• Holiday purchase scheme.
• 24/7 Virtual GP access.
• Annual free at-home health testing kit (after 6 months' service).
• Access to our Employee Assistance Programme and Mental Health First Aiders.
• Workplace pension (auto-enrolment applies).
• Life assurance (2x salary after 6 months' service).
• £/€50 colleague product allowance on Holland & Barrett products (after 6 months' service).
• 25% colleague discount in store and online.
• Access to cashback and discounts from a wide range of retailers.
• Free Wellhub membership, with discounted access to gyms, studios and wellbeing apps.
• Cycle to Work scheme.