Retail Assistant

VPZ/ Absolute Ejuice; Newbridge; On-site; GBP 1,584,000 - 1,653,000; Part time

Benefits offered by this job

Commission structure

Company pension scheme

28 days holiday entitlement

Paid breaks

Staff discount

Job summary

VPZ Exeter is seeking a part-time Retail Assistant/ECS (E-Cigarette Specialist) to provide friendly customer care, manage cash, and help keep stock up to date in-store.

You will work 5 days out of 7, including weekends, with 20 hours per week and a pay rate of £11.50–£12.00 per hour. Prior retail or customer service experience is preferred.

Qualifications

• Experience in a customer facing environment.
• The ability to build rapport and communicate effectively.
• Friendly and welcoming personality.
• Willingness to learn.

Responsibilities

• Provide excellent customer care & advice.
• Cash handling.
• Ensure stock levels are maintained accurately.
• Increase customer retention by delivering high levels of customer service.
• Assist the manager and wider team in the day-to-day running of the store.

Skills

Customer care

Rapport building

Communication

Willingness to learn

Education

GCSE or equivalent

Job description

Retail Assistant/ECS (E-Cigarette Specialist)

Contract Type: Permanent Contract Hours:20 Hours per week

VPZ are the market-leading vape and e-cig retailer in the UK. With over 150 stores across the country, and continuing to expand across the UK, we're now looking for someone special to join us in VPZ Exeter Think you're up for the challenge?

This is a fantastic opportunity for an experienced Retail Assistant to join our team in VPZ Exeter. You will be expected to work 5 days out of 7, including weekends. Applicants must be 18 years old or older.

What you'll be doing:

• Provide excellent customer care & advice
• Cash Handling
• Ensure stock levels are maintained accurately
• Increase customer retention by delivering consistently high levels of customer service
• Assist the manager and wider team in the day-to-day running of the store

Experience you'll bring:

• Experience in a customer facing environment
• The ability to build rapport communicate effectively
• Friendly and welcoming personality
• Willingness to learn

What we can offer:

VPZ is a family-run business with our head office in Edinburgh. In 10 years, we have grown from just 1 store in Leith to over 150 stores across the whole of the UK and we're not stopping there. Our rapid growth has also seen VPZ be listed in the "Virgin fast-track 100 - fastest growing Businesses" consecutively in 2018 and 2019. We offer our team job stability and a host of perks:

• Competitive starting rate
• Commission structure
• Company pension scheme
• 28 days holiday entitlement
• Paid breaks
• Up to 50% Staff discount
• Fantastic opportunities for development and promotion

...and much, much more!

We look forward to hearing from you and look forward to you joining the team!

Job Type: Part-time

Pay: £11.50-£12.00 per hour

Expected hours: No less than 20 per week

Additional pay:

• Bonus scheme
• Performance bonus

Benefits:

• Employee discount

Schedule:

• Monday to Friday
• Weekend availability

Education:

• GCSE or equivalent (preferred)

Experience:

• Retail sales: 1 year (preferred)
• customer service: 1 year (preferred)

Work authorisation:

• United Kingdom (required)

Work Location: In person