Retail Assistant

Holland & Barrett; Ely; On-site; GBP 14,376 - 20,476; Part time

Benefits offered by this job

25% colleague discount

28-days annual leave pro rata

Job summary

A leading health and wellness retailer located in Ely is seeking a Retail Assistant. This entry-level role involves delivering exceptional customer service and acting as a health ambassador while maintaining store standards. Candidates with teamwork skills and a passion for wellness are encouraged to apply. The position offers training to become Qualified to Advise on a diverse range of products, alongside a competitive wage and employee discounts.

Qualifications

• Ability to work well within a team.
• Compassionate and consultative approach to customers.
• Positive attitude and driven nature.
• Passion and enthusiasm for products.
• Basic IT skills to use in-store technology.

Responsibilities

• Deliver high-standard service as the central point of customer contact.
• Act as a health and wellness ambassador.
• Complete training to become Qualified to Advise across product ranges.
• Assist customers with product knowledge.
• Support promotions and incentive schemes.

Skills

Team collaboration skills

Compassionate approach

Positive attitude

Interest in health and wellness

Basic IT skills

Job description

Overview

Join to apply for the Retail Assistant role at Holland & Barrett

12 hours per week. Salary: £12.65 per hour, 25% colleague discount, 28-days annual leave pro rata.

Are you passionate about customer service? Keen to build a career with the largest UK Health and Wellness retailer?

Our Retail Assistants are the central point of our customer contact and are paramount to our business’s success. You’ll act as a health and wellness ambassador while maintaining high store standards and delivering world-class customer service.

You’ll complete our industry-leading retail operational training to become Qualified to Advise across our vast range of products. You can also specialise in areas of interest such as sport, nutrition, and beauty.

Our products often fly off the shelves; when needed, we offer colleague incentives around key items to encourage promotion.

This is an entry level role; prior retail experience is not required, though advantageous. You should have:

• The ability to work well within a team.
• A compassionate and consultative approach to customers
• A positive attitude and driven nature
• A passion and enthusiasm for our products
• Basic IT skills to use the in-store technology.

Responsibilities

• Be the central point of customer contact and deliver high-standard service.
• Act as a health and wellness ambassador and maintain store standards.
• Complete industry-leading training and become Qualified to Advise across product ranges.
• Assist customers with product knowledge and recommendations, including areas of interest like sport, nutrition, and beauty.
• Support promotions and incentive schemes for key items.

Qualifications

• Team collaboration skills
• Compassionate and consultative approach to customers
• Positive attitude and motivated mindset
• Interest in health, wellness, nutrition, sport, or beauty
• Basic IT skills

Company values and environment

We are committed to a diverse and inclusive workplace and operate under the EPIC values (Expertise, Pioneering, Inclusive, Caring). We celebrate every colleague’s unique experiences, backgrounds, identities, and cultures.

Application information

Vacancies may close once sufficient applications are received; please apply as soon as possible to avoid disappointment.