Retail Account Manager & Team Lead

The People Co. / Sell Jobs; Greater Lincolnshire; Sur place; GBP 32 000 - 52 000; Plein temps

Résumé du poste

The People Co. / Sell Jobs is seeking a capable Customer Account Manager to strengthen relationships with major UK retail customers and oversee orders, forecasts and stock availability. You will collaborate across commercial, supply chain and operations to deliver exceptional customer service.

You will lead a small customer account team, analyse performance, and drive improvements, with opportunities to progress into broader commercial leadership roles within a growing food business.

Qualifications

• Experience in customer account management or a similar commercial role.
• Exposure to retail or key account customers.
• Strong analytical and Excel skills.
• Excellent communication and organisational abilities.
• Commercially minded and proactive, confident taking ownership.
• Previous team leadership experience or SAP knowledge beneficial.

Responsabilités

• Manage relationships with key retail customers.
• Oversee customer orders, forecasts and stock availability.
• Monitor service levels and delivery performance.
• Work with logistics, operations and supply chain.
• Analyse sales, customer performance and profitability.
• Support commercial projects and customer initiatives.
• Lead and develop a small customer account team.
• Identify opportunities to improve processes and customer service.

Connaissances

Customer mgmt

Retail exposure

Analytical

Excel

Communication

Team leadership

Outils

SAP

Description du poste

The People Co. / Sell Jobs is seeking a capable Customer Account Manager to strengthen relationships with major UK retail customers and oversee orders, forecasts and stock availability. You will collaborate across commercial, supply chain and operations to deliver exceptional customer service.

You will lead a small customer account team, analyse performance, and drive improvements, with opportunities to progress into broader commercial leadership roles within a growing food business.