Restaurants Shift Manager

Butlin's; Bognor Regis; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Shift Manager to lead their Restaurants & Quick Service Restaurant department in Bognor Regis. This full-time role involves overseeing daily operations, ensuring high standards of guest experience, and coaching a dedicated team. Ideal candidates will have a background in fast-paced environments, demonstrating strong leadership and customer service skills. Flexibility is key, as the position covers a variety of shifts, ensuring that the guest experience remains the top priority. If you're ready to inspire your team and make a difference, this opportunity is perfect for you.

Qualifications

• Experience in a volume-led or branded fast-food environment.
• Strong leadership skills and ability to motivate a team.

Responsibilities

• Ensure daily operational plans are fulfilled and team is in the right place.
• Support and coach the team to deliver a great guest experience.

Skills

Leadership

Training and Coaching

Customer Service

Operational Management

Flexibility

Job description

This job is brought to you by Jobs/Redefined, the UK's leading over-50s age inclusive jobs board.

Restaurants Shift Manager

Department: Restaurants & QSR

Employment Type: Permanent - Full Time

Location: Bognor Regis

Description

About the role

We are looking for a Shift Manager to work across our Restaurants & Quick Service Restaurant department here at Bognor Regis.

Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high.

You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions.

This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.

This role covers a 40 hour, 5-day working week over 7 days, so flexibility is very important. A variety of shift patterns between 6am - 3am.

As with all roles at Butlin's, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

About You

We are looking for an experienced leader from within a volume-led or branded fast-food environment or similar that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience.

You should have previous experience in leading within a volume-led restaurant or fast food environment where a balance of speed and quality is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards.

The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.

With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.

Interested?

To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email [e-mail].