Restaurants Shift Manager

JR United Kingdom; Bognor Regis; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a Shift Manager to lead operations in a bustling restaurant environment. This role focuses on ensuring high operational standards and guest satisfaction, with a strong emphasis on team leadership and coaching. The ideal candidate will thrive in a fast-paced setting, adapt quickly to changing demands, and prioritize guest experiences. If you enjoy creating memorable moments and leading a dynamic team, this could be the perfect opportunity for you.

Qualifications

• Experience in a fast-food or volume-led restaurant environment.
• Strong leadership skills to inspire and motivate the team.

Responsibilities

• Ensure daily operational plans are fulfilled and objectives are met.
• Support and coach the team to deliver excellent guest experiences.

Skills

Team Leadership

Guest Experience Management

Training and Coaching

Operational Planning

Flexibility

Job description

About the role
We are looking for a Shift Manager to work across our Restaurants & Quick Service Restaurant department here at Bognor Regis.
Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that the team is in the right place at the right time to manage fluctuating guest demand while maintaining high operational standards and guest experience.
You will support and coach the team to ensure they deliver a great experience and will also drive key targets such as add-on sales or promotions.
This is an operational, guest-facing role, and therefore all non-guest-facing tasks will be allocated as time within your working week, allowing you to spend most of your time within your venue and with our guests.
This role covers a 40-hour, 5-day working week over 7 days, so flexibility is essential. Shifts vary between 6 am - 3 am.
As with all roles at Butlin’s, no day will be the same. You will need to enjoy thinking on your feet, getting involved, and ensuring that our guest experience remains your top priority.

About You
We seek an experienced leader from a volume-led or branded fast-food environment or similar, capable of supporting the team to deliver excellent service. You should prioritize the guest experience in all you do and have experience training and coaching teams in a fun-filled environment to deliver excellent service.
Previous experience leading in a fast-food or volume-led restaurant where speed and quality are crucial is required. You should be confident in directing and responding to any situation while maintaining consistent brand standards.
The ability to lead, motivate, and engage your team, even during peak times, and to manage multiple priorities and adapt quickly to change, is vital.
With strong leadership skills, you should be able to inspire your team to achieve outstanding results for our guests and colleagues every day.

Interested?
To learn more and apply, please submit your CV and answer a few questions via the 'apply now' button. If you have any questions or need adjustments during the process, please email [emailprotected].

About Butlin's
At Butlin’s, we’re about fun, excitement, and adventure! For over 80 years, we’ve been creating memorable experiences for our guests, whether on action-packed family breaks or our adult-only Big Weekenders.
Our team often highlights our culture as one of the best aspects of working here. We focus on providing guests with an Altogether More Entertaining and Fun Break, driven by our three core values.
If you want a role where you create smiles, aren’t afraid to get involved, and genuinely care for your team, this could be the perfect opportunity for you.
There has never been a more exciting time to join Butlin’s!