Restaurant Shift Manager (fixed term)

Butlin's; Bognor Regis; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Shift Manager for a fixed-term role in Bognor Regis. This exciting position involves leading a team in a fast-paced environment, ensuring high operational standards while delivering exceptional guest experiences. You will be at the forefront of managing fluctuating demands, driving sales, and coaching your team to excel. If you thrive in a vibrant atmosphere and enjoy engaging with guests, this role offers a fantastic opportunity to make a significant impact on guest satisfaction and team performance.

Qualifications

• Experience in a volume-led or fast-food environment.
• Strong leadership skills to inspire and motivate the team.

Responsibilities

• Ensure daily operational plans are fulfilled and team objectives are met.
• Support and coach the team to deliver a great guest experience.

Skills

Leadership

Team Management

Customer Service

Training and Coaching

Job description

Butlin's Bognor Regis, England, United Kingdom

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Butlin's Bognor Regis, England, United Kingdom

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About the role

We are looking for a Shift Manager to work across our Restaurants & Quick Service Restaurant department here at Bognor Regis. This is a fixed term role for 6 months with the potential to extend.

Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.

Description

About the role

We are looking for a Shift Manager to work across our Restaurants & Quick Service Restaurant department here at Bognor Regis. This is a fixed term role for 6 months with the potential to extend.

Reporting to the Venue Manager, the Shift Manager will be responsible for ensuring daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that team are in the right place at the right time to ensure we can manage fluctuating guest demand whilst keeping operational standards and guest experience high. You will support and coach the team to ensure the deliver a great experience and are also driving any key targets such as add on sales or promotions. This is an operational guest facing role and therefore all none-guest facing tasks and activity will be allocated as time within your working week to allow you to spend the majority of your time within your venue and with our guests.

This role covers a 40 hour, 5-day working week over 7 days, so flexibility is very important. A variety of shift patterns between 6am - 3am.

As with all roles at Butlin’s, no day will be the same and you will need to enjoy thinking on your feet, getting stuck in, and ensuring that our guest experience is always your number one priority.

Key Responsibilities

We are looking for an experienced leader from within a volume-led or branded fast-food environment or similar that can support the team to deliver fantastic service. Putting the guests first in everything you do, you will have experience in training and coaching the team in a fun-filled environment to deliver an excellence experience.

You should have previous experience in leading within a volume-led restaurant or fast food environment where a balance of speed and quality is important. You should be confident to direct and respond in any situation whilst delivering consistent brand standards.

The ability to lead, motivate and engage your team, even at periods of high demand is important, as well as being able to manage multiple priorities and adapt quickly to changing requirements.

With strong leadership skills, you should be confident in inspiring your team to deliver amazing results for our teams and guests every day.

Interested?

To find out more and apply, please submit your details via the apply now button where we ask you to submit your CV and answer a few questions. Should you have any questions or require any adjustments for this process, please email [e-mail]

About Butlin'sAt Butlin’s, we’re all about fun, excitement, and adventure by the bucketload! For over 80 years we’ve been delighting hundreds of thousands of guests each year, whether on a non-stop action family break or our epic Adult only Big Weekenders.

Ask any of our team, past and present, and one of the best things they’ll say about working at Butlin’s is our culture! We’re all about providing our guests with an Altogether More Entertaining and Fun Break, brought to life through our three mighty values.

So, if you want a role where you Create Smiles, where you aren’t afraid to Get Stuck In and where the team genuinely Cares For Each Other – this could be the perfect fit for you.

There has never been a more exciting time to join Butlin’s!

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Travel Arrangements

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