Buffet Restaurant Shift Manager

TN United Kingdom; Bognor Regis; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Shift Manager for their Buffet Restaurant in Bognor Regis. This role involves leading a dedicated team to ensure high operational standards and exceptional guest experiences. You will be the main point of contact for your team, overseeing daily operations and coaching staff to achieve key targets. The ideal candidate will have a strong background in food and beverage management, with a focus on guest satisfaction and team leadership. If you thrive in a fast-paced environment and are passionate about delivering outstanding service, this opportunity is perfect for you.

Qualifications

• Experience in a volume-led F&B environment.
• Ability to lead and motivate a team in a busy setting.

Responsibilities

• Ensure operational plans are fulfilled and tasks are managed efficiently.
• Coach the team to deliver excellent guest experiences.

Skills

Leadership

Team Coaching

Guest Satisfaction

Operational Management

Adaptability

Job description

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Buffet Restaurant Shift Manager, Bognor Regis

Client: Butlins

Location: Bognor Regis, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Reference: fb247c823090

Job Views: 3

Posted: 02.05.2025

Expiry Date: 16.06.2025

Job Description:

About the Role

The Shift Manager will be the main point of contact for the team during their working day in the Buffets restaurant department. Reporting to the Venue Manager, the Shift Manager will ensure daily operational plans are fulfilled by ensuring that relevant tasks and objectives are being carried out by the team and that the team is in the right place at the right time to manage fluctuating guest demand while maintaining high operational standards and guest experience. You will support and coach the team to deliver a great experience and drive key targets such as add-on sales or promotions. This is an operational, guest-facing role; non-guest-facing tasks will be allocated within your working hours to maximize your presence in the venue and with guests.

Typical working hours are 40 hours per week, 5 days over 7 split shifts. Breakfast shifts are from 7:30 am to 12 pm, dinner shifts from 4 pm to 8 pm.

About You

We are seeking an experienced leader from a volume-led F&B environment who can support the team to deliver excellent service. You should prioritize guest satisfaction, have experience in training and coaching teams in a lively environment, and be capable of leading in busy restaurant or food settings where speed and quality are crucial. Confidence in directing and responding to various situations while maintaining brand standards is essential. You should be able to motivate and engage your team, even during high demand periods, and manage multiple priorities with adaptability. Strong leadership skills and the ability to inspire your team to achieve outstanding results daily are required.