Restaurant Team Member

Harri; Glasgow; Hybrid; GBP 12,398,000 - 17,909,000; Part time

Benefits offered by this job

Free health club membership

Golf discounts

Discounts across The QHotelsCollection

Family & Friends discounts

Training support

Learning opportunities

Employee Assistance Program

Refer a friend scheme

Free parking

Job summary

The QHotels Collection operates Glasgow Westerwood Hotel, Spa & Golf Resort in Cumbernauld just outside Glasgow. We are seeking staff to deliver exceptional guest service across F&B areas and help maintain brand standards in a busy hotel environment.

This role offers flexible hours suitable for students or those with other commitments, with access to employee benefits and development opportunities within The QHotels Collection.

Qualifications

• Excellent guest service ethos and communication.
• Strong time management and organisational skills.
• Ability to stay calm and efficient under pressure.

Responsibilities

• Stationed in various Food & Beverage areas across the hotel to ensure guest satisfaction and uphold brand standards.
• Keep pricing and promotions up to date to advise guests and maximise sales.

Skills

Customer service

Time management

Organisational skills

Ability to work under pressure

Job description

Do you have a passion for a great guest experience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across golf including membership, guest rates, green fees, buggies and clothing
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program - Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfaction and brand standards are met. You will keep up to date with pricing and promotions in order to provide advice to guests and maximise sales.

Is this the role for me?

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Glasgow Westerwood Hotel, Spa & Golf Resort is just outside Glasgow in Cumbernauld and is a 4*, 148-bedroom property. Our hotel has an 18-hole golf course, and the dining options include the Flemings restaurant, the Grill restaurant, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, tennis courts, and a relaxing Elemis spa.

The QHotels Collection are proud to be a Disability Confident employer and we are committed to diversity, inclusion, and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

We are thrilled to share that our hotel has been accredited with bronze from Green Tourism!

The QHotels Collection proudly supports the UK Armed Forces and have signed the Armed Forces Covenant achieving the Silver Award.