Restaurant Team Member

The QHotels Collection; Crewe; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free health club membership

Discounts across The QHotelsCollection

Family & Friends discounts in hotels

Training with course fees

Learning & development opportunities

Employee Assistance Program – HospitAl

Refer a friend scheme

Free parking

Job summary

The QHotels Collection is seeking a guest-focused team member for Crewe Hall Hotel & Spa. You will work across Food & Beverage areas to maintain brand standards and deliver exceptional guest service.

We offer flexible hours, free parking, staff discounts, health club membership, training support with professional qualifications, development opportunities and an employee assistance program to support you at work.

Qualifications

• Passion for delivering exceptional guest service.
• Strong customer service skills.
• Good time management.
• Ability to work under pressure.

Responsibilities

• Be stationed in Food & Beverage areas across the hotel to meet brand standards and guest satisfaction.
• Keep up to date with pricing and promotions to advise guests and maximise sales.

Skills

Guest service

Customer service

Time management

Organisational skills

Work under pressure

Job description

Do you have a passion for agreat guestexperience?

Are you looking for a flexible job to work around school or commitments?

The important stuff:

• Free health club membership (T&Cs apply)
• Discounts across The QHotels Collection
• Family & Friends discounts in hotels across The QHotels Collection
• Support with training & professional qualifications, including course fees!
• Various learning & development available
• Access to an Employee Assistance Program – Hospitality Action
• Refer a friend scheme
• FREE parking
• AND……much, much more!

What will I do?

You will be stationed in a variety of Food & Beverage areas across the hotel ensuring guest satisfactionandbrandstandardsare met. You will keep up to date with pricing and promotionsin order toprovide advice to guestsand maximise sales.

Is thistherole for me?

• Passion for delivering exceptional guestservice
• Strong customer service skills
• Good timemanagement and organisational skills
• Ability to work under pressure

Curious to find out more?

Crewe Hall Hotel & Spa is located just outside Crewe and is a 4*, 117-bedroom property. Our hotel has the Brasserie restaurant and terrace bar, and we offer afternoon tea as well as private dining and meetings and event spaces. The leisure facilities include a gym, pool, sauna, steam room, two tennis courts and a relaxing Elemis spa.

The QHotels Collection are proud to be aDisability Confidentemployer and we are committed to diversity,inclusion,and equal opportunities for all. We believe everyone should be treated equal so should you require any reasonable adjustments to any stage of the recruitment process, please do not hesitate to let us know so we can make the changes accordingly.

The QHotels Collection proudly supports the UK Armed Forces and have signed theArmed Forces Covenantachieving the Silver Award.