Restaurant Supervisor - Matchdays

Sodexo Group; Nottingham; Hybrid; GBP 18,000 - 21,000; Full time

Benefits offered by this job

Flexible matchday schedules

Job summary

Sodexo Live! is hiring Restaurant Supervisors for Nottingham Forest Football Club. Join a world-leading catering facility on matchdays and non-match days for the 2026/27 season. Bring hospitality experience, leadership, and a passion for delivering exceptional guest experiences in a fast-paced environment.

Roles involve managing staff, ensuring food safety, and delivering high service standards while engaging with guests to resolve queries and create memorable experiences.

Qualifications

• Experience in hospitality, bar, or catering venues.
• Ability to manage and motivate staff.
• Capable of rapid learning in a dynamic environment.
• Strong attention to detail in service delivery.
• Commitment to delivering memorable guest experiences.
• Excellent verbal communication with guests and colleagues.

Responsibilities

• Delivering exceptional service to guests and managing staff.
• Adhering to Food Safety and Health & Safety procedures.
• Completing relevant documentation as required by the company.
• Reporting staff potential to the Hospitality management team to aid progression.
• Assisting guests with queries and resolving issues.
• Leading and motivating a team to maintain high service standards.

Skills

Hospitality

Staff management

Fast learner

Attention to detail

Customer service

Communication skills

Job description

Job introduction

We’re experience makers.

And food fanatics.

And we’re hiring Restaurant Supervisors to join the team at Nottingham Forest Football Club.

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more.

Be part of something greater.

This opportunity will be to join the team for the 2026/27 Football Season. With the opportunity to work at Matchdays and Non matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.

We are looking for outstanding customer focused individuals to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression. Ideally you will have worked within the hospitality sector previously and have a good foundation and knowledge of customer service

What you'll do

• Delivering exceptional service to our guests and managing staff
• Always Adhering to Food Safety alongside Health & Safety procedures.
• Completing relevant documentation as required by the company
• Reporting staff potential to the fixed Hospitality management team, to aid in supporting their progression
• Adhering to Food Allergens process and procedures.
• Confident and good knowledge to assist guests with queries alongside resolving any issues
• Leading and motivating a team, whilst driving a great guest experience and maintaining high service standards
• Opening/closing procedures of your allocated Hospitality area

What you'll bring

• Experience in a Hospitality, bar or catering venue.
• Team player and confident in managing staff.
• Quick learner
• Good attention to detail
• Passionate in delivering exceptional service and memorable experiences
• Excellent verbal communication skills
• Fantastic attention to detail
• Proactive and thrives in a fast-paced environment

Why Sodexo?

• Rate of Pay - £13.66 per hour
• Flexible working - Match Days and Non-Match Days (C&E Events) which includes evening & weekend shifts
• You must be available in the month of September and October for face to face interview and induction