Retail Team Leader

Sodexo Group; Nottingham; Hybrid; GBP 18,000 - 21,000; Part time

Job summary

Sodexo Live! invites applications for a Retail Team Leader on matchdays at Nottingham Forest Football Club. You’ll lead a catering unit within the stadium, briefing the team before service and ensuring smooth operation during busy matchday periods.

Ideal candidates have prior retail leadership experience, strong communication, and a proactive, professional attitude. Casual contract with flexibility for matchdays, evenings, and weekends; availability for September/October interviews and induction

Qualifications

• Experience as a Team Leader is essential.
• Excellent verbal communication skills.
• Friendly yet professional demeanor.
• Team player with ability to resolve conflict.
• Good attention to detail and punctuality.
• Proactive approach is key.

Responsibilities

• Brief all catering team prior to service.
• Complete stock sheets.
• Deal with customer complaints efficiently.
• Carry out stock checks at designated times.
• Monitor the service of all alcoholic beverages.
• Perform any other duty as reasonably requested.

Skills

Team Leader

Communication

Job description

Job introduction

We’re experience makers.

And food fanatics.

And we’re hiring!

Our experiences are unique, and so are our people. Bring personality, your background and your desire for delighting others. In return we’ll give you all you need to thrive. Because at Sodexo Live! We’re so much more.

Be part of something greater.

We currently have an opportunity to join our team on Match days at Nottingham Forest Football Club as Retail Team Leader.

Our ideal candidate will be someone with previous experience within retail who can lead by example and work closely and bond with new teams on an event-by-event basis.

You will be operating a Catering unit in the football ground. Working on Matchdays, this is a great opportunity for driven individuals to succeed in a fast and innovative catering facility.

Founded in 1865, Nottingham Forest have played their home games at the City Ground since 1898. The club have won two European Cups (now the UEFA Champions League), being one of six English clubs to have won the coveted trophy.

This is a great opportunity for driven individuals to succeed in a fast and innovative catering environment and to join a world leading food and facilities management company, which can offer unrivalled opportunities for career progression.

We are looking for customer focused individuals, who want to be a part of something greater.

What you'll do

Job responsibilities

• Brief all your catering team prior to service.
• Complete stock sheets.
• Deal with customer complaints efficiently.
• Carry out stock checks at designated times.
• Monitor the service of all alcoholic beverages.
• Any other duty that is of a reasonable request.

What you'll bring

• Experience as a Team Leader is essential.
• Excellent verbal communication skills.
• Being friendly yet professional.
• Being a team player with an ability to resolve conflict and take criticism.
• Good attention to detail and punctuality.
• Being proactive is key.

Why Sodexo?

• £13.66 per hour
• Flexible working - Matchday, Non-match day, evenings and weekends
• Casual Contract
• You must be available in the month of September and October for face to face interview and induction