Restaurant Supervisor: Lead Service & Guest Experience

Ivy Restaurants Ltd; Greater London; Hybrid; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Competitive Industry pay (Hourly)

Management Career Development Program

Extra holiday allowance (up to 5 extra

days after 5 years

50% staff discount for dine-in

Gift vouchers for anniversaries

Refer a Friend Bonus

Discounts on retailers, health, travel

Guaranteed 20 hours minimum contract

Job summary

The Ivy Collection is seeking a Restaurant Supervisor to join our team in London. You will help run dining service, support the restaurant team, and maintain outstanding guest experiences.

You have at least 1 year of experience in this role and are solution-driven, able to work under pressure, with a professional approach to service excellence. The Ivy Collection is an equal opportunity employer and values diversity.

Qualifications

• 1+ years’ experience in this role.

Responsibilities

• Support the seamless running of the restaurant by providing highly efficient and effective service.
• Ensure standards are maintained and guest needs are anticipated.
• Establish and maintain good working relationships within the restaurant team and kitchen brigade.
• Carry out training and development needs within the department.

Skills

Team player

Solution-driven

Under pressure

Job description

The Ivy Collection is seeking a Restaurant Supervisor to join our team in London. You will help run dining service, support the restaurant team, and maintain outstanding guest experiences.

You have at least 1 year of experience in this role and are solution-driven, able to work under pressure, with a professional approach to service excellence. The Ivy Collection is an equal opportunity employer and values diversity.