London - Restaurant Supervisor

Ivy Restaurants Ltd; Greater London; On-site; GBP 17,000 - 21,000; Full time

Benefits offered by this job

Competitive Industry pay (Hourly)

Management Career Development Program

Extra holiday allowance (up to 5 extra

days after 5 years

50% staff discount for dine-in

Gift vouchers for anniversaries

Refer a Friend Bonus

Discounts on retailers, health, travel

Guaranteed 20 hours minimum contract

Job summary

The Ivy Collection is seeking a Restaurant Supervisor to join our team in London. You will help run dining service, support the restaurant team, and maintain outstanding guest experiences.

You have at least 1 year of experience in this role and are solution-driven, able to work under pressure, with a professional approach to service excellence. The Ivy Collection is an equal opportunity employer and values diversity.

Qualifications

• 1+ years’ experience in this role.

Responsibilities

• Support the seamless running of the restaurant by providing highly efficient and effective service.
• Ensure standards are maintained and guest needs are anticipated.
• Establish and maintain good working relationships within the restaurant team and kitchen brigade.
• Carry out training and development needs within the department.

Skills

Team player

Solution-driven

Under pressure

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

We’re searching for a dynamic Restaurant Supervisor to join our team and become part of something special.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• A Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Restaurant Supervisor

will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager.

About you:

You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.