Restaurant Supervisor

Wyboston Lakes Resort; Wyboston; Sur place; GBP 24 000 - 30 000; Plein temps

Avantages offerts par ce poste

Team Member discount on food, drink, &

Free Meal While at Work

Perkbox discounts across 200+ brands

Flexible Working

Team Member Christmas events

Résumé du poste

Wyboston Lakes Resort in Bedfordshire is seeking a Food & Beverage Supervisor to oversee the Gravel Pit Café-Bar, manage daily operations, and support banqueting and duty management shifts.

You will lead a busy team, run shifts, focus on guest service, upsell, and maintain beverage stock and F&B systems while delivering a positive, high-energy guest experience. This role requires flexible rota availability across seven days and a commitment to our customers and culture.

Qualifications

• Experience running a busy bar with rota planning and stock control.
• Strong customer service and upselling ability.
• Excellent communication and team leadership skills.

Responsabilités

• Oversee Gravel Pit Café-Bar operations and daily service.
• Lead shifts, delegate tasks, and supervise team members.
• Support banqueting and duty management shifts as needed.
• Manage beverage stock, ordering, and F&B systems.
• Maintain guest satisfaction and uphold quality standards.

Connaissances

Bar operations

Team supervision

Upselling

Customer service

Rota management

F&B systems

Stock management

Communication

Description du poste

About this role…

An excellent opportunity has arisen to join our team as a Food & Beverage Supervisor. You will be working closely with the team to oversee the smooth day to day running of the department. Your key focus will be running our Gravel Pit Café-Bar and assisting the team with banqueting and duty management shifts.

The Gravel Pit Café-Bar offers a great range of smashed burgers, pizzas and wings, backed up with great hospitality from our team. A wide range of drinks are on offer, along with sky sports and plenty of gamification including shuffleboard, electronic darts, and PlayStation 5’s.

If you want to work in a buzzing, upbeat and fast-paced atmosphere, this is the role for you!

What we’re looking for…

• Knowledge of running a busy bar including basic knowledge of rotas, F&B systems, beverage stock and ordering
• Confidence in running busy shifts and managing loud atmosphere
• Excellent customer service and people skills
• The ability to upsell and motivate team members into doing this
• Excellent communication to all customers, including team members
• The ability to delegate tasks and supervise team members
• Flexibility to work on a rota basis across seven days a week
• The ability to think on your feet, respond quickly and problem solve effectively
• Have the confidence in thinking of cost-effective new ideas, keeping on top of trends and being creative in everything you do

Why join our team…

Being a family owned business, our people are what make Wyboston Lakes, and we want to make sure all our teams are happy at work. Here is a snippet of all the great benefits we offer and that you would be entitled to for this role:

• Christmas Day and Boxing Day Off
• 3 Team Member Parties a year- Spring, Summer, and Winter
• Apprenticeships - the opportunity to learn and earn at the same time
• Team Member discount on golf, food, drink, bedrooms, and our award-winning Y Spa
• Team Member Referral Scheme worth £300
• Free Meal Whilst at Work
• Access to Perkbox which gives you discounts on over 200 brands and shops nationwide from supermarket shops, cinema, and days out, just to name a few...
• Flexible Working
• Team Member Christmas Santa lunch, Christmas presents, and Christmas party

We are committed to fostering a diverse, inclusive, and equitable workplace where everyone feels valued, respected, and supported. We believe that embracing different perspectives and backgrounds makes us stronger as a team and better in the service we provide. We welcome applications from everyone regardless of race, ethnicity, disability or background and are proud to be an equal opportunity employer.