Luxury Restaurant Supervisor - London

Fundamental Hospitality; Greater London; On-site; GBP 42,000 - 51,000; Full time

Benefits offered by this job

Salary £46,200 per year plus tips

Work across three luxury concepts

Career development across Fundamental

Job summary

Fundamental Hospitality is seeking an experienced Restaurant Supervisor to join our London team spanning GAIA, La Maison Ani and Shanghai Me. You will support management, lead the Front of House team on service, and uphold exceptional guest experiences across three iconic luxury concepts.

The role requires hands-on leadership in a premium setting with a focus on service excellence, staff development and flawless daily operations.

Qualifications

• Previous experience as a Restaurant Supervisor or in a similar leadership role within a premium restaurant.
• Strong understanding of luxury hospitality and service standards.
• Confident in leading and motivating a team during busy services.
• Hands-on approach with excellent attention to detail.
• Strong communication and organizational skills.

Responsibilities

• Support the management team with the daily running of the restaurant.
• Lead, motivate and support the FOH team throughout service.
• Ensure consistently high standards of service, presentation and guest experience.
• Deliver daily briefings and assist with training and developing team members.
• Handle guest feedback and complaints professionally and efficiently.
• Monitor grooming, cleanliness, mise en place and overall restaurant standards.
• Support opening and closing procedures and maintain effective communication between departments.

Skills

Team leadership

Front of House

Customer service

Communication

Hospitality

Job description

Restaurant Supervisor – Fundamental Hospitality, London

Fundamental Hospitality is looking for an experienced and passionate Restaurant Supervisor to join our London team across GAIA, La Maison Ani and Shanghai Me.

Our restaurants are known for exceptional cuisine, distinctive concepts and outstanding hospitality. This is an exciting opportunity for a service-driven professional looking to develop their career within a growing international luxury hospitality group.

The Role

As Restaurant Supervisor, you will support the management team with the day-to-day operation of the restaurant, taking an active role on the floor and leading the Front of House team throughout service.

You will lead by example, maintain exceptional service standards and help create memorable guest experiences while ensuring the smooth running of daily operations.

Key Responsibilities

• Support the management team with the daily running of the restaurant.
• Lead, motivate and support the FOH team throughout service.
• Ensure consistently high standards of service, presentation and guest experience.
• Deliver daily briefings and assist with training and developing team members.
• Handle guest feedback and complaints professionally and efficiently.
• Monitor grooming, cleanliness, mise en place and overall restaurant standards.
• Support opening and closing procedures and maintain effective communication between departments.

What We Offer

• £46,200 per year plus tips.
• The opportunity to work across three distinctive luxury restaurant concepts.
• Career development and progression opportunities across Fundamental Hospitality.
• A supportive and professional working environment.
• The opportunity to work alongside talented hospitality professionals.
• The chance to be part of an ambitious and growing international business.

• Previous experience as a Restaurant Supervisor or in a similar leadership role within a premium restaurant.
• A strong understanding of luxury hospitality and service standards.
• Confidence in leading and motivating a team during busy services.
• A hands-on approach with excellent attention to detail.
• Strong communication and organisational skills.
• A positive attitude, the ability to remain composed under pressure and a genuine passion for hospitality.

If you are passionate about hospitality, enjoy leading a team and are ready for your next challenge, we would love to hear from you.

Join Fundamental Hospitality and be part of something exceptional.

Who are we?

Established in 2011, Fundamental Hospitality is a UAE born company that unifies the regions leading lifestyle concepts. As an international ecosystem of hospitality brands, the group develops elevated, home-grown concepts that showcase the quality and innovation of the region, whilst exporting them to key cosmopolitan cities around the world. Fundamental Hospitality delivers lifestyle brands reimagined, where a creative approach to concept development leads to a dynamic experience in each and every venue. The group has played a fundamental role in the expansion of brands from the UAE to the world, where we understand the essential elements needed to execute experience driven lifestyle concepts on an international scale. The collection of brands within the portfolio include globally acclaimed concepts Gaia, Shanghai Me, Alaya, La Maison Ani, Piatti and Izu Burger, as well as international franchises, Scalini Dubai, Scalini Riyadh, Cipriani Dubai, and Cipriani Dolci UAE. Fundamental Hospitality owns and operates venues across the Middle East and Europe, with ongoing expansion of the group’s concepts into the GCC, Europe, UK, and USA. Dubai will further see the launch of new home grown concepts as Fundamental Hospitality continues to cement itself as the leading innovator in the hospitality industry.

Website: http://www.fundamentalhospitality.com