Restaurant Supervisor

Ivy Restaurants Ltd; Stratford-upon-Avon; On-site; GBP 17,000 - 22,000; Part time

Benefits offered by this job

Competitive pay

Career development program

Extra holiday after 5 years

Staff discount

Gift voucher for dining

Refer a Friend bonus

Retailer discounts

Minimum 20 hours contract

Job summary

The Ivy Collection is seeking a Restaurant Supervisor to lead smooth service and a welcoming guest experience at our Stratford-upon-Avon venue. You will support the seamless running of the restaurant, maintain high standards, and anticipate guest needs while fostering strong teamwork with the kitchen brigade.

With at least 1+ years in a supervisory role, you are a solution-driven team player who thrives under pressure and delivers service excellence.

Qualifications

• 1+ years in restaurant supervisor experience.
• Strong customer service and leadership abilities.
• Ability to stay composed under pressure.

Responsibilities

• Support the seamless running of the restaurant with efficient service.
• Maintain high standards and anticipate guest needs.
• Establish and maintain good relationships with the restaurant team and kitchen brigade.

Skills

Team leadership

Customer service

Job description

Welcome to The Ivy Collection, we embody timeless elegance and vibrant hospitality in every guest experience. Our iconic restaurants, situated across the UK and beyond, are celebrated for exceptional food, outstanding service, and the creation of unforgettable moments.

Benefits & Rewards:

• Competitive Industry pay (Hourly + Tronc)
• Management Career Development Program, which includes online and practical assessments.
• Extra holiday allowance for length of service, up to 5 extra days after 5 years.
• 50% staff discount for you and up to 3 friends when you dine in our restaurants.
• Celebrate career anniversaries with a gift voucher to dine in our restaurants.
• Refer and Friend Bonus
• Access to discounts on 100s of retailers, health, entertainment, travel & more
• Guaranteed 20 hours minimum contract

Key elements of your role as Restaurant Supervisor

will involve supporting the seamless running of the restaurant by providing a highly efficient and effective service, ensuring standards are maintained and guest needs are anticipated. To establish and maintain good working relationships amongst the restaurant team and with the kitchen brigade. To carry out training and development needs within the department and to take appropriate action. Reporting to the Restaurant Manager.

About you:

You have at least 1+ years’ experience in this role and are solution-driven, working well under pressure. You pride yourself on your professional approach to service excellence and you are a real team player.

The Ivy Collection is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

About us:

Our shared CARING values help create an environment where we are happy, and engaged and we care for ourselves, our colleagues, our guests, and we celebrate our individualities and differences.