Restaurant Supervisor

Prezzo; London; On-site; GBP 25,000 - 35,000; Full time

Job summary

Joining Prezzo as a Duty Manager offers a pivotal role in overseeing restaurant operations and leading a dedicated team. With opportunities for career growth and a supportive environment, you will enhance guest experiences while fulfilling your leadership potential in a fast-paced setting. Enjoy perks like commission schemes and discounts alongside a culture that celebrates achievements together.

Benefits

TRONC and Commission Schemes

50% off food and drink at Prezzo

Free meals on shift

At least 25% discount for family and friends

Your birthday off!

Employee Assistance Programme

Voluntary Bupa dental cover and health cash plan

Career development opportunities

Qualifications

• Previous experience in a supervisory or team leader role, ideally in hospitality.
• A positive attitude and strong communication skills.
• Comfortable working in a fast-paced environment.

Responsibilities

• Overseeing daily operations and ensuring smooth running of the restaurant.
• Leading and developing a high-performing team.
• Making real-time decisions to enhance service and performance.

Skills

Hospitality

Leadership

Communication

Adaptability

Customer Satisfaction

Job description

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Duty Manager at Prezzo

As a Duty Manager at Prezzo, you will play a pivotal role in overseeing the daily operations of the restaurant, ensuring everything runs smoothly, and providing an exceptional experience for our guests. Working alongside the General Manager, you’ll be instrumental in leading your team, enhancing performance, and driving the overall success of the business.

At Prezzo, we believe in creating better careers for everyone — offering opportunities for growth, development, and recognition in a supportive and rewarding environment. We are more than just a restaurant chain; we are a place where people build meaningful careers.

You’ll have the responsibility and autonomy to manage the operations of your restaurant, collaborating with the General Manager to build a high-performing team while honing the leadership skills necessary for your next career milestone.

Prezzo is a place where you can learn, lead, and love what you do — in an environment where everyone is valued, encouraged, and supported to grow. Whether supporting other team members, enhancing guest experiences, or finding new ways to improve our operations, you’ll be making a real impact every day.

We celebrate achievements confidently, proudly, joyfully — and always together.

Our Person

We’re looking for someone who is:

• Passionate about hospitality and committed to delivering outstanding guest experiences.
• A strong, people-focused leader capable of developing and inspiring a high-performing team.
• Business-savvy, able to balance customer satisfaction with operational efficiency and profitability.
• Adaptable and proactive, making real-time decisions in a fast-paced environment.
• Focused on excellence — whether in service, cleanliness, compliance, or team engagement.

How We Work

We thrive in a fast-paced environment, adapting quickly to challenges and making real-time decisions to enhance service and performance. Every guest interaction is approached with care, ensuring it is engaging, personalized, and exceeds expectations. Collaboration is key—we work closely as a team, across both restaurant and support centre, to align with operational, commercial, and guest-focused goals, ensuring we deliver excellence in everything we do. Working in an exciting, evolving business, you’ll be adaptable, proactive, and ready to take on new challenges to support both your own career growth and that of your team.

Experience We Value

• Previous experience in a supervisory or team leader role, ideally in hospitality.
• A positive attitude and strong communication skills.
• Comfortable working in a fast-paced environment.
• Ability to support and guide a team.
• Understanding of health & safety and food safety basics.
• Passion for great service and guest experience.
• Willingness to learn and develop in a leadership role.

Prezzo Perks: What’s in it for you?

• TRONC and Commission Schemes – earn more as you drive success!
• 50% off food and drink at Prezzo, free meals on shift, and at least 25% discount for family and friends.
• Your birthday off! Employee Assistance Programme & GP appointment helpline.
• Voluntary Bupa dental cover and health cash plan.
• Grow with us — Career development opportunities & internal progression pathways.

Apply Now!

Whether you’re starting or looking to grow your career, apply today and be part of the Prezzo family!