Restaurant Supervisor

Nobu Hotel Portman Square; Greater London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

Two hotel-wide events yearly

Discounted overnight stays

Discounted Pilates classes

Opportunities to progress within Nobu

Learning and development opportunities

Wellness initiatives

Up to 33 holiday days

Life Assurance

Cycle to Work

Discounts on food and beverage

Free meals on duty

Job summary

Nobu Hotel London Portman Square is seeking a Restaurant Supervisor for The Lounge, offering a base salary with an additional service charge. You will lead a high-performing team in a luxury all-day dining setting, ensuring memorable guest experiences and top-tier service.

The role emphasizes staff development, guest care, and adherence to Nobu values in a busy hotel environment. You will manage daily operations, assist in staffing, and coach team members to deliver personalised service,

Qualifications

• Experience in a supervisory role within a luxury hotel, restaurant or high-end hospitality environment.
• Passion for creating memorable guest experiences and developing others.
• Organised, personable and able to lead by example in a busy service setting.

Responsibilities

• Support the smooth day-to-day operation of The Lounge and all-day dining service.
• Assist in achieving departmental targets while maintaining exceptional service standards.
• Support rota planning and labour management to ensure efficient staffing levels.
• Lead team briefings and share key updates with colleagues.
• Deliver warm, attentive and personalised service that exceeds guest expectations.
• Provide exceptional care for VIP guests and ensure a personalised experience.
• Train and develop team members and foster a collaborative environment.
• Drive positive guest feedback and seek opportunities to improve the guest journey.
• Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro.

Skills

Supervisory experience

Hospitality service

Guest relations

Job description

Branch: Nobu Hotel London Portman Square

Salary/Benefits: £29,828 base salary plus approximately £9,000 tronc service charge and benefits

Contract type: Permanent

Hours: Full Time

Posted date: 01/10/2026

As the Restaurant Supervisor in our all day dining restaurant - The Lounge at Nobu Hotel , you will play a key role in the daily operations serving breakfast, afternoon tea and our Japanese influenced all day dining experience. Supporting the Assistant Lounge Manager, you will lead by example on the floor, inspire your team to deliver exceptional service and ensure every guest enjoys a seamless and memorable experience.

This is an exciting opportunity for a hospitality professional who is passionate about people, service excellence and developing others within a world-renowned luxury lifestyle hotel.

You Will

• Support the smooth day-to-day operation of The Lounge and all-day dining service
• Assist in achieving departmental targets while maintaining exceptional service standards
• Support rota planning and labour management to ensure efficient staffing levels
• Lead team briefings and share key updates and insights with colleagues
• Deliver warm, attentive and personalised service that exceeds guest expectations
• Anticipate guest needs, create tailored experiences and identify opportunities to enhance the guest journey
• Provide exceptional care for VIP guests and ensure their experience is personalised and memorable
• Support, train and develop team members, fostering a collaborative and positive environment
• Empower colleagues to confidently resolve guest concerns and deliver outstanding service
• Assist in developing and maintaining departmental standards and operating procedures
• Drive positive guest feedback and continuously seek opportunities to improve the guest experience
• Build strong relationships across the hotel and communicate effectively with all departments
• Demonstrate a proactive, positive and solutions-focused approach to work
• Act as an ambassador for Nobu values of Family, Crafted, Smile and Kokoro

What We're Looking For

You have experience in a supervisory role within a luxury hotel, restaurant or high-end hospitality environment and are passionate about creating memorable guest experiences. You thrive in a busy service environment, lead by example and enjoy developing and motivating others to achieve their full potential.

You are naturally personable, highly organised and confident building relationships with both guests and colleagues. With a strong eye for detail and genuine passion for hospitality, you take pride in delivering exceptional service and creating a positive team culture.

Benefits of Joining Our Team

• Two hotel-wide social events each year including our Employee Awards Night
• Discounted overnight stays across Nobu properties worldwide
• Discounted Pilates classes and wellness treatments
• Opportunities to progress within our hotel and the wider Nobu portfolio
• Innovative learning and development opportunities
• Exciting wellness and volunteering initiatives
• Up to 33 holiday days through length of service
• Life Assurance Scheme
• Cycle to Work Scheme
• Discounts on all food and beverage
• Free meals while on duty

Nobu Hotels effortlessly blends modern luxury and minimal Japanese tradition into the concept of a lifestyle hotel. Filled with cutting-edge design and stunning spaces, Nobu Hotels provides remarkable hospitable service and an unparalleled experience like nothing before. Helming from world renowned

Chef Nobu Matsuhisa, Robert De Niro and Meir Teper, the Nobu Hotels concept is a remarkable conjunction of exquisite cuisine, innovation and creativity.

Nobu Hotel London Portman Square features 243 guest rooms and suites, together with a Nobu restaurant, ballroom and meeting spaces beautifully conceptualised by London-based architecture and interior design firm, David Collins Studio, in conjunction with Make Architects.

We are looking for great people that embody our core values of Kokoro, Smile, Family & Crafted.

You will share our passion, deliver quality results and have the courage to be different and creative within your specialism.