Restaurant Supervisor

TN United Kingdom; Cardiff; On-site; GBP 22,000 - 28,000; Full time

Job summary

Join a leading restaurant chain as a Supervisor, where you will lead a team to deliver exceptional service and uphold quality standards. Your passion for Italian food and strong leadership skills will help create memorable customer experiences. Enjoy benefits like free meals, training programs, and opportunities for career growth.

Benefits

Free pizzas and soft drinks on every shift

28 days holiday

AXA Employee Assistance Programme

Pension scheme

Staff discount

Employee referral scheme

Qualifications

• Previous experience in a Supervisor or Team Leader role in hospitality.
• Strong leadership and communication skills.

Responsibilities

• Deliver exceptional service to every guest.
• Support the Restaurant Manager in operations.
• Motivate and coach the team.

Skills

Leadership

Communication

Problem-Solving

Job description

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At Franco Manca, we’re not just making sourdough pizza – we’re creating a movement. Our passion for simple, authentic, and delicious food is at the heart of everything we do. From our hand-stretched sourdough bases to the finest seasonal ingredients, every pizza tells a story of quality, care, and tradition. With nearly twenty years of pizza-making under our belt, we’ve built a loyal following of pizza lovers across the UK. But we’re more than just pizza – we’re about people, community, and creating a welcoming space where everyone feels at home.

What You’ll Do:

• Lead by example, delivering exceptional service to every guest.
• Support the Restaurant Manager in day-to-day operations, ensuring smooth and efficient service.
• Motivate and coach the team to achieve high performance and maintain our quality standards.
• Monitor stock levels, handle deliveries, and ensure accurate record-keeping.
• Assist in managing rotas, ensuring adequate staffing levels for peak times.
• Handle customer feedback professionally, resolving issues promptly and ensuring customer satisfaction.
• Maintain health and safety standards, ensuring compliance with all food hygiene regulations.

What You’ll Bring to the Role:

• You will have previous experience in a Supervisor or Team Leader role within a Hospitality or fast paced restaurant setting.
• Have a passion for great Italian food and creating memorable customer experiences.
• Strong leadership skills, with the ability to motivate and inspire your team.
• Excellent communication and interpersonal skills.
• A proactive, hands-on approach to problem-solving and multitasking.
• Flexibility to work evenings, weekends, and holidays as required.
• A commitment to upholding Franco Manca’s values and delivering top-quality service.

What You'll Get:

• A generous share of Tronc
• A personalised training programme to get you up to speed
• Free yummy pizzas and soft drinks on every shift
• Free Sourdough bread to cook at home
• Ongoing personal growth and development with our Franco Academy
• 28 days holiday
• AXA Employee Assistance Programme with Health App
• A pension scheme to set you up for the future
• Annual social events
• Staff discount when dining in any Franco Manca, The Real Greek or Super Club Roma restaurants
• Employee referral scheme – earn from the great people you know
• Opportunities all over the UK to grow your career

If you have the skills & passion to become a Franco Manca Supervisor,then hit apply and be part of the pioneers of Sourdough Pizza!