Restaurant Supervisor

Bupa; Astwood Bank; On-site; GBP 26,000 - 32,000; Full time

Benefits offered by this job

Free meal with every shift

Holidays - 20 days + Bank Holidays

Company pension

Discounted or free food

Cycle to work scheme

Job summary

Richmond Village, operated by Bupa, seeks an experienced Restaurant Supervisor to lead our front of house team. You will manage rotas, recruit and develop staff, and oversee dining, bar and room service operations to deliver outstanding resident experiences.

You will plan events, build community links, and partner with marketing and kitchen teams to ensure seamless service. DBS check is required and costs covered by Bupa.

Qualifications

• Experience leading or supervising a team in hospitality or catering.
• Self-motivated and a great communicator; develops relationships with residents using a person-centred approach.
• Organised, flexible, professional and able to work on own initiative while leading by example.

Responsibilities

• Manage and optimise staff rotas to ensure effective coverage within budget.
• Lead, recruit and develop a high-performing front of house team at Richmond Villages.
• Oversee daily restaurant operations to deliver an exceptional dining, bar and room service experience.
• Plan and deliver events and functions to maximise village space usage and revenue.
• Build relationships with local businesses to increase external bookings and revenue opportunities.
• Collaborate with marketing to promote events and dining experiences; work with kitchen to ensure seamless service.
• Manage dietary, allergen and special meal requirements safely and accurately.

Skills

Team leadership

Communication

Customer service

Organised

Job description

Job Description:Restaurant SupervisorLocation: Richmond Village, Evesham Road, Evesham, WR11 4TYSalary: £29,221 per annumContract: Permanent - Full Time 40 hrs 5 shifts a week to include some weekendsShift Pattern: 11.30am - 7.30pmWe make health happenHere at Bupa, we're here for people when they need us most. At Richmond Villages, we create friendly, welcoming communities where residents can enjoy their independence, feel part of village life and experience great hospitality every day.Are you a passionate and driven hospitality leader looking for your next challenge?At Richmond Village Wood Norton, we pride ourselves on delivering exceptional dining experiences within a warm, community-focused environment - and we're now looking for a Restaurant Supervisor to lead our front of house team.This is a fantastic opportunity to lead a thriving hospitality operation, where quality, service, and resident experience are at the heart of everything we do.If you're ready to lead a team, make an impact, and be part of something special - we'd love to hear from you!You'll help us make health happen by:Managing and optimising staff rotas, always ensuring effective cover while working within agreed budgetsLeading, recruiting, and developing a high-performing front of house team, maintaining Richmond Villages' high standardsOverseeing all daily restaurant operations, delivering an exceptional experience across dining, bar, and room servicePlanning and delivering events and functions, maximising the use of village spaces to drive engagement and revenueBuilding relationships with local businesses and organisations to increase external bookings and revenue opportunitiesWorking collaboratively with marketing to promote events, functions, and dining experiencesWorking closely with the kitchen and wider teams to ensure seamless service and a consistent guest & resident experienceManaging dietary, allergen, and alternative meal requirements safely and effectivelyKey Skills / Qualifications needed for this role:You'll have experience of leading or supervising a team in a hospitality or catering environment, you are self-motivated and a great communicator, you'll develop relationships with our residents, always using a person-centred approach. Organised and flexible with a professional attitude, you're a great team player but can also work under your own initiative. Always leading by example, you know the importance of creating and delivering an excellent hospitality experience.Because we care for vulnerable people, we'll need you to complete a DBS check as part of the recruitment process. Bupa will cover the cost of this (£40).BenefitsOur benefits are designed to make health happen for our people. Viva is our global wellbeing programme and includes all aspects of our health - from mental and physical, to financial, social and environmental wellbeing. We support flexible working and have a range of family friendly benefits.Joining Bupa in this role you will receive the following benefits and more:My Healthcare - Quick, easy access to support, advice, and treatment for a variety of health-related issues, including remote GP, physiotherapy, and mental health support - all available from one phone number 24/7.Annual allowance which you can redeem against a menu of Bupa healthcare products, all to the approximate value of £350We offer a sick pay scheme to our frontline teams, as an addition to statutory sick pay, to help provide some reassurance and financial support during longer absences.Free meal with every shiftHolidays - 20 days + Bank HolidaysLong Service - For every milestone at Bupa we will reward you with ecards, extra holidays and money!Interest- free annual travel Loan to enable the purchase of public transport annual season tickets.Wagestream - Have early access up to 40% of your earned wages within minutes.We offer a range of Bupa pension plans - Find out more on our career siteParental Leave - We have schemes for adoption, birth parents and co parents - Find out more on our career siteMenopause Plan - Specifically designed to empower women to seek advice, choose their treatment and take control of their health.Access to discounts at a wide variety of gyms and fitness facilities across the UKWhy Bupa?We're a health insurer and provider. With no shareholders, our customers are our focus. Our people are all driven by the same purpose - helping people live longer, healthier, happier lives and making a better world. We make health happen by being brave, caring and responsible in everything we do.We encourage all our people to ”Be you at Bupa”, we champion diversity, and we understand the importance of our people representing the communities and customers we serve. That's why we especially encourage applications from people with diverse backgrounds and experiences.Bupa is a Level 2 Disability Confident Employer. This means we aim to offer an interview/assessment to every disabled applicant who meets the minimum criteria for the role. We'll make sure you are treated fairly and offer reasonable adjustments as part of our recruitment process to anyone that needs them.Time Type:Full timeJob Area:Care Home - Facilities & Home SupportLocations:Richmond Wood NortonDiscounted or free food, Referral programme, Cycle to work scheme, Additional leave, Gym membership, Private dental insurance, Free flu jabs, Company pension, Employee mentoring programme, Financial planning services, Paid volunteer time, Health & wellbeing programme