Restaurant Performance Director (Hiring Immediately)

JR United Kingdom; Bristol; On-site; GBP 35,000 - 55,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager to lead their Bristol location. In this role, you will inspire your team to provide outstanding guest experiences while driving operational excellence. You will manage financial aspects, recruit and develop talent, and foster a positive work environment. With a commitment to individuality and diversity, this innovative firm offers a vibrant workplace culture and a range of attractive perks, including a generous bonus scheme and private medical insurance. Join this journey to nourish both body and soul, and make a significant impact in the hospitality industry.

Benefits

Bonus scheme – up to £8,000 annually

Access up to 30% of earnings before payday

Private medical insurance

Free food during shifts

50% off food outside work

Family-friendly policies

Early access to new menus

Wagamama parties with VIP guests

Recognition program

Pension scheme and holiday benefits

Qualifications

• Experience in managing restaurant operations and leading teams.
• Strong financial acumen and ability to analyze data for decision-making.

Responsibilities

• Inspire and coach your team to deliver exceptional guest experiences.
• Manage financial aspects including budgeting and strategic marketing.

Skills

Emotional Intelligence

Team Leadership

Financial Management

Problem Solving

Education

Bachelor's Degree in Business Management

Job description

Job Description: General Manager (Full Time)

Company: Wagamama

Location: Bristol, United Kingdom

Job Category: Other

EU work permit required: Yes

About Wagamama:

Celebrating individuality and diversity, Wagamama has over 165 restaurants. We focus on personality over perfection, embracing being yourself — be you, be Wagamama. Join us as we continue our journey to nourish both body and soul.

Role Overview:

As a General Manager, you will inspire your team to deliver exceptional guest experiences, maintaining high standards and driving restaurant performance. You will coach and develop your team to reach their full potential while ensuring operational excellence.

Key Responsibilities:

• Foster a positive, inclusive work environment through emotional intelligence, inspiration, and effective delegation.
• Provide outstanding training, coaching, and mentorship to develop emerging leaders.
• Ensure excellent guest service by maintaining high standards and equipping your team with the necessary skills and mindset.
• Manage financial aspects such as budgeting, inventory, labour, and strategic marketing, using data to inform decisions.
• Recruit, onboard, and support ongoing development of team members, fostering their growth.
• Create an environment where all team members feel respected, valued, and able to thrive.
• Demonstrate problem-solving skills, making quick and effective decisions.

What We Offer:

• Bonus scheme – up to £8,000 annually
• Access up to 30% of earnings before payday via Wagestream
• Private medical insurance
• Free food during shifts and 50% off outside work
• Industry-leading family-friendly policies, including paid leave for expectant or adopting parents
• Early access to new menus
• Wagamama parties with VIP guests
• Recognition through our nationwide 'Love Above the Door' program
• Additional benefits: pension scheme, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards

Join us and be you, be Wagamama!

Wagamama is proudly part of the Disability Confident scheme.