Restaurant Performance Director (Hiring Immediately)

JR United Kingdom; Cardiff; On-site; GBP 30,000 - 50,000; Full time

Job summary

An established industry player is seeking a passionate General Manager to lead their team in delivering outstanding guest experiences. This role focuses on cultivating a positive and inclusive work culture while ensuring operational excellence. The ideal candidate will possess strong financial acumen and a dedication to team development. With a focus on strategic marketing and proactive problem-solving, this position offers the opportunity to make a significant impact in a thriving restaurant environment. Join a vibrant team that values individuality and fosters a supportive atmosphere.

Benefits

Bonus scheme – up to £8,000 annually

Access to earnings before payday

Private medical insurance

Free food on shift

50% off outside work

Family-friendly policies

Early access to new menus

Wagamama parties

Recognition programs

Training and discounts

Qualifications

• Strong financial skills including budgeting and inventory management.
• Dedication to creating an inclusive work culture.

Responsibilities

• Inspire the team to deliver exceptional guest experiences.
• Drive restaurant performance while coaching and developing your team.

Skills

Emotional Intelligence

Guest Service Excellence

Financial Management

Team Development

Problem Solving

Job description

Job Description: General Manager | Full Time

At wagamama, with over 165 restaurants, we celebrate differences and appreciate personality over perfection. We are seeking a General Manager to join us on our journey to nourish from bowl to soul.

The Role

As a General Manager, you will inspire your team to deliver exceptional guest experiences, maintain high standards, and drive restaurant performance while coaching and developing your team.

Requirements

• Prioritize cultivating a positive, inclusive work culture through emotional intelligence, inspiration, and effective delegation.
• Dedication to excellence in guest service, ensuring every interaction reflects exceptional service.
• Strong financial skills including budgeting, inventory, labour management, and strategic marketing.
• Focus on building and nurturing your team through recruitment and ongoing development.
• Commitment to creating an inclusive environment where team members feel respected and valued.
• Ability to think proactively and make quick decisions as a forward-thinking problem solver.

Benefits

• Bonus scheme – up to £8,000 annually
• Access up to 30% of earnings before payday with wagestream
• Private medical insurance
• Free food on shift and 50% off outside work
• Industry-leading family-friendly policies
• Early access to new menus
• Wagamama parties and VIP guest events
• Recognition programs and additional benefits such as pension, holiday, training, discounts, and awards

Join us and be yourself, be wagamama!