Restaurant Performance Coach (Hiring Immediately)

JR United Kingdom; Basingstoke; On-site; GBP 30,000 - 40,000; Full time

Job summary

A leading restaurant chain is seeking a Senior Sous Chef in Basingstoke. The role emphasizes leadership, coaching, and maintaining high standards in food safety and guest experience. Join a vibrant team and enjoy various benefits including a bonus scheme and flexible working policies.

Benefits

Bonus scheme—up to £3,000 annually.

Access up to 30% of earnings before payday.

Free food on shift, plus 50% off for friends and family.

26 weeks full pay + 13 weeks half pay for expectant parents.

Pension scheme.

Holiday.

Training.

Cycle-to-work scheme.

Retail and leisure discounts.

Gym memberships.

Qualifications

• Experience leading a kitchen team as a Head Chef or Senior Sous Chef.
• Strong communication skills for supportive conversations.
• Understanding of kitchen financials, including gross profit.

Responsibilities

• Create a positive environment for team and guests.
• Coach and develop team to excel in restaurant performance.
• Maintain food, health, and safety standards.

Skills

Leadership

Problem Solving

Communication

Job description

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Restaurant Performance Coach (Hiring Immediately), Basingstoke

Client: wagamama

Location: Basingstoke

Job Category: Other

EU work permit required: Yes

Job Views: 4

Posted: 12.05.2025

Expiry Date: 26.06.2025

Job Description:

Senior Sous Chef | Full Time

At wagamama, we celebrate difference and value personality over perfection—it's about being yourself, and being wagamama. With over 165 restaurants, we are looking for a Senior Sous Chef to join us on our journey to nourish from bowl to soul.

The role:

As a Senior Sous Chef, you will be an inspirational leader, creating a positive environment for your team and guests. You will support in coaching and developing your team to excel while driving restaurant performance and delivering outstanding results.

We are looking for someone who:

• Creates a caring, positive environment, celebrating successes and nurturing talent, role-modeling a coaching culture.
• Ensures an excellent guest experience, with dishes prepared to high standards, supporting your team with necessary skills and mindset.
• Maintains food, health, and safety standards, understands financial performance including gross profit, stock control, and labor costs, and proactively spots opportunities.
• Builds a coaching culture within the team, working with the Head Chef on recruitment and development, fostering personal and professional growth.
• Is a forward-thinking problem solver, able to make quick decisions and think on your feet.

What we look for:

• Experience leading a kitchen team as a Head Chef or Senior Sous Chef, driving performance in a fast-paced environment.
• Strong communication skills, with the ability to have considerate, supportive conversations.
• Experience maintaining high standards in food, health, and safety.
• Understanding of kitchen financials, including gross profit and stock control.
• Experience managing labor costs and reacting to changing demands.
• Leadership qualities that inspire and engage the team to thrive.
• A commitment to creating an inclusive, respectful environment.
• A proactive problem solver, capable of quick thinking.

What’s in it for you:

• Bonus scheme—up to £3,000 annually.
• Access up to 30% of earnings before payday with Wagestream.
• Share of tips (tips vary by restaurant and are at guests' discretion).
• Free food on shift, plus 50% off outside work for friends and family.
• Industry-leading family-friendly policy: 26 weeks full pay + 13 weeks half pay for expectant or adopting parents.
• Early access to new menus.
• Dry-cleaned chef whites provided each shift.
• Wagamama parties with VIP guests throughout the year.
• Recognition as a nationwide wok star through our national programme.

Additional benefits include pension scheme, holiday, training, cycle-to-work scheme, retail and leisure discounts, gym memberships, and long service awards.

Be you, be wagamama

Wagamama is proudly part of the Disability Confident scheme.

*Tips are at guests' discretion and are not guaranteed or considered wages. 100% of tips go to the team; amounts vary by restaurant.