Restaurant Operations Leader: Drive Results & Team Growth

Kentucky Fried Chicken (KFC); Stratford-upon-Avon; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

Staff discount 25%

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

Kentucky Fried Chicken (KFC) in Stratford-upon-Avon is seeking a proactive Restaurant Lead to own the store’s performance and guest experience. You will recruit, train and motivate a team to consistently exceed standards while ensuring smooth daily operations.

You will manage rosters, stock, reporting, and compliance, creating a welcoming environment for guests and colleagues alike. This role offers the chance to influence culture and drive business results in a fast-paced, customer-focused

Qualifications

• Proven experience leading hospitality teams.
• Ability to train, coach and motivate staff.
• Ability to run efficient, compliant operations.

Responsibilities

• Own the numbers, the vibe, and the guest experience.
• Build and coach a team to raise performance.
• Smash the targets, own KPIs and deliver every shift.
• Maintain admin tasks: rosters, stock, reporting.
• Drive guest experience to convert first-time guests to regulars.

Skills

Leadership

Team coaching

Performance management

Guest experience

Education

Restaurant management experience

Job description

Kentucky Fried Chicken (KFC) in Stratford-upon-Avon is seeking a proactive Restaurant Lead to own the store’s performance and guest experience. You will recruit, train and motivate a team to consistently exceed standards while ensuring smooth daily operations.

You will manage rosters, stock, reporting, and compliance, creating a welcoming environment for guests and colleagues alike. This role offers the chance to influence culture and drive business results in a fast-paced, customer-focused