Restaurant GM: Lead, Inspire & Drive Performance

Kentucky Fried Chicken (KFC); Wilmslow; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

Staff discount 25%

Gym discounts

High street perks & cashback

Wellbeing support

Job summary

Kentucky Fried Chicken (KFC) is seeking a hands-on Restaurant Lead to own the day-to-day operations, drive results, and build a high-performing team. You’ll ensure service excellence, manage rosters and stock, and maintain a welcoming, compliant environment for guests and colleagues.

In this role you’ll lead from the front, motivate staff, and own the KPIs while delivering a memorable guest experience and a smooth shift-by-shift operation. Experience in hospitality leadership is essential.

Qualifications

• Experience leading teams in fast-paced hospitality environments.
• Proven ability to coach staff and drive performance.
• Strong operations, rostering, and stock management skills.

Responsibilities

• Lead restaurant operations and team performance.
• Coach and develop staff to exceed standards.
• Manage rosters, stock, and daily reporting.
• Ensure guest experience is memorable and consistent.
• Drive KPI targets and maintain compliance.

Skills

Leadership

Team building

Operations management

Customer focus

Job description

Kentucky Fried Chicken (KFC) is seeking a hands-on Restaurant Lead to own the day-to-day operations, drive results, and build a high-performing team. You’ll ensure service excellence, manage rosters and stock, and maintain a welcoming, compliant environment for guests and colleagues.

In this role you’ll lead from the front, motivate staff, and own the KPIs while delivering a memorable guest experience and a smooth shift-by-shift operation. Experience in hospitality leadership is essential.