Assistant Restaurant GM: Lead Team & Guest Experience

Kentucky Fried Chicken (KFC); Wrexham; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken

Staff discount 25%

Gym discounts

High street perks

Wellbeing support

Job summary

Kentucky Fried Chicken (KFC) in the UK is looking for a hands-on leader to support the team, own day-to-day operations, and drive performance. You’ll help recruit, train, and coach the crew to consistently meet and exceed standards while maintaining a welcoming atmosphere for guests.

This role focuses on rostering, stock control, and delivering an exceptional guest experience, turning first-time visitors into regulars and ensuring shifts run smoothly even during peak times.

Qualifications

• You lead by example and have experience managing teams.
• You can train, coach and develop others to meet and exceed standards.
• You keep operations running smoothly and uphold guest experience.

Responsibilities

• Support like a leader by taking ownership of the restaurant and drive performance.
• Train, coach and motivate the crew to meet and exceed standards.
• Own KPIs, support the team and ensure shifts deliver as expected.
• Manage rostering and stock, and handle admin tasks to keep behind-the-scenes solid.
• Turn first-time guests into regulars with memorable moments that keep them coming back.

Skills

Leadership

Team management

Training & coaching

Operations management

Guest experience focus

Communication

Job description

Kentucky Fried Chicken (KFC) in the UK is looking for a hands-on leader to support the team, own day-to-day operations, and drive performance. You’ll help recruit, train, and coach the crew to consistently meet and exceed standards while maintaining a welcoming atmosphere for guests.

This role focuses on rostering, stock control, and delivering an exceptional guest experience, turning first-time visitors into regulars and ensuring shifts run smoothly even during peak times.