Restaurant Ops Lead: Elevate Team & Guest Experience

Kentucky Fried Chicken (KFC); Scunthorpe; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Quarterly bonus

Extra holiday

Life assurance

Free chicken & chips every shift

Staff discount

Gym discounts

50+ high street perks & cashback

Wellbeing support

Job summary

Kentucky Fried Chicken (KFC) in the United Kingdom is seeking a hands-on supervisor to support the team, own day-to-day operations, and help hit performance goals while ensuring a great guest experience.

You will train and coach crew, manage rosters and stock, maintain safe, clean operations, and lead by example to build a dream team that delivers consistently high standards and memorable visits.

Qualifications

• Must have prior experience leading teams in fast-paced settings.
• Ability to train, coach and motivate staff to exceed standards.
• Strong focus on guest experience and operational accuracy.

Responsibilities

• Support the team and own day-to-day operations.
• Train, coach and motivate crew to meet and exceed standards.
• Hit KPIs and ensure shifts deliver expected results.
• Manage rosters, stock and other admin to keep operations smooth.
• Create a welcoming guest experience that encourages repeat visits.

Skills

Leadership

Team management

People skills

Operations awareness

Job description

Kentucky Fried Chicken (KFC) in the United Kingdom is seeking a hands-on supervisor to support the team, own day-to-day operations, and help hit performance goals while ensuring a great guest experience.

You will train and coach crew, manage rosters and stock, maintain safe, clean operations, and lead by example to build a dream team that delivers consistently high standards and memorable visits.