Restaurant Operations Leader - Team Coaching & Guest Experience

KFC Midlands; Stratford-upon-Avon; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Pay £32,000-£35,000

Bonus

Extra holiday

Life assurance

Free chicken and chips

Staff discount 25%

Gym discounts

200+ high street perks & cashback

Wellbeing support

Job summary

KFC Midlands in Stratford-upon-Avon is seeking an Assistant Restaurant General Manager to lead the team, own day-to-day operations, and drive performance while delivering an outstanding guest experience.

You will coach and train staff, manage rosters and stock, and ensure activities meet standards. This role rewards initiative, teamwork, and the ability to create a welcoming, efficient restaurant atmosphere.

If you’re ready to lead with authenticity and help grow the business, apply now.

Qualifications

• Led teams before and can bring out the best in others.
• Able to oversee daily operations, maintain standards and drive performance.
• Focus on guest experience and restaurant atmosphere.

Responsibilities

• Support like a leader and own the restaurant day-to-day.
• Train, coach, and motivate the crew to exceed standards.
• Hit KPIs, assist in rostering and stock management.
• Ensure smooth operations and compliance across shifts.
• Turn first-time guests into regulars with great service.

Skills

Leadership

Team management

Guest experience

KPI ownership

Operations management

Training and coaching

Job description

KFC Midlands in Stratford-upon-Avon is seeking an Assistant Restaurant General Manager to lead the team, own day-to-day operations, and drive performance while delivering an outstanding guest experience.

You will coach and train staff, manage rosters and stock, and ensure activities meet standards. This role rewards initiative, teamwork, and the ability to create a welcoming, efficient restaurant atmosphere.

If you’re ready to lead with authenticity and help grow the business, apply now.