Restaurant GM: Lead Team, Drive Performance & Experience

Kentucky Fried Chicken (KFC); Snitterfield CP; On-site; GBP 38,000 - 42,000; Full time

Benefits offered by this job

Free chicken & chips every shift

Staff discount 25%

Gym discounts

Wellbeing support

Life assurance

Extra holiday

200+ high street perks & cashback

Job summary

Kentucky Fried Chicken (KFC) in the United Kingdom is seeking a hands-on restaurant leader to own and drive performance. You will lead from the front, train and coach a team to exceed standards, and ensure smooth operations while delivering exceptional guest experiences.

You will manage rosters, stock, and reporting, keeping the business compliant and efficient, and you will turn first-time guests into regulars with outstanding service and atmosphere.

Qualifications

• Experience leading teams in fast-paced environments.
• Ability to coach, mentor and develop staff.
• Track record of hitting KPIs and driving performance.

Responsibilities

• Take full ownership of restaurant operations and performance.
• Train, coach and motivate team to raise standards.
• Own and monitor KPIs and drive daily results.
• Manage rosters, stock, and reporting to keep operations smooth.
• Create memorable guest experiences to convert first-time visitors into regular customers.

Skills

Team leadership

Staff training

Performance management

Operational compliance

Guest experience

Job description

Kentucky Fried Chicken (KFC) in the United Kingdom is seeking a hands-on restaurant leader to own and drive performance. You will lead from the front, train and coach a team to exceed standards, and ensure smooth operations while delivering exceptional guest experiences.

You will manage rosters, stock, and reporting, keeping the business compliant and efficient, and you will turn first-time guests into regulars with outstanding service and atmosphere.