Restaurant Operations Lead — Drive Guest Experience

KFC UK; Barnham; On-site; GBP 32,000 - 35,000; Full time

Benefits offered by this job

Team leadership

Performance bonus

Extra holiday

Life assurance

Free chicken & chips

Staff discount

Gym discounts

Perks & cashback

Wellbeing support

Job summary

KFC UK is seeking an Assistant Restaurant General Manager to lead the team, own the day-to-day operations, and help hit performance goals while ensuring guests receive the best experience.

You will train and coach staff, manage rosters and stock, and maintain a safe, clean, compliant restaurant. The role offers a competitive salary (£32,000–£35,000) and a generous benefits package.

Join a team that values authenticity and gives you room to be yourself while delivering great guest moments.

Qualifications

• Experience leading restaurant teams or similar in a fast-paced setting.
• Strong people management and communication skills.
• Ability to manage performance and drive guest satisfaction.

Responsibilities

• Lead the restaurant team and drive performance to meet targets.
• Train coach and motivate crew to exceed standards.
• Own KPIs, shifts and guest experience to deliver results.
• Oversee rosters, stock and admin to ensure smooth operations.
• Create a guest-centric environment that turns first-timers into regulars.

Skills

Lead by example

People skills

Operations mindset

Job description

KFC UK is seeking an Assistant Restaurant General Manager to lead the team, own the day-to-day operations, and help hit performance goals while ensuring guests receive the best experience.

You will train and coach staff, manage rosters and stock, and maintain a safe, clean, compliant restaurant. The role offers a competitive salary (£32,000–£35,000) and a generous benefits package.

Join a team that values authenticity and gives you room to be yourself while delivering great guest moments.