Restaurant Operations Director (Hiring Immediately)

JR United Kingdom; Luton; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting new opening in Luton seeks a General Manager to lead a dynamic team at a renowned restaurant. You will cultivate a positive and inclusive work culture while ensuring exceptional guest experiences. Your role will involve coaching and mentoring emerging leaders, managing financial aspects, and fostering team development. With a focus on diversity and individuality, this position offers a unique opportunity to make a significant impact in a vibrant environment. Enjoy perks like free meals, a bonus scheme, and a supportive family-friendly policy as you embark on this rewarding journey.

Benefits

Bonus scheme

Free food on shift

50% off menu outside work

Family-friendly policy

Access to earnings before payday

Discounted gym memberships

Long service awards

Qualifications

• Strong financial acumen including budgeting and inventory management.
• Dedication to providing excellent guest service and team development.

Responsibilities

• Inspire the team to deliver exceptional guest experiences.
• Drive restaurant performance through coaching and leadership.

Skills

Emotional Intelligence

Financial Acumen

Team Building

Problem Solving

Guest Service

Job description

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Client:

wagamama

Location:

luton, bedfordshire, United Kingdom

Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

general manager | full time exciting new opening in june

We celebrate diversity and individuality at wagamama. With over 165 restaurants, we are looking for a general manager to join us on our journey to nourish from bowl to soul.

The role |

As a general manager, you will inspire your team to deliver exceptional guest experiences, maintain high standards, and drive restaurant performance through coaching, development, and leadership.

We are looking for someone who |

• Prioritizes a positive and inclusive work culture, demonstrating emotional intelligence, inspiration, and effective delegation. You will train, coach, and mentor emerging leaders.
• Is dedicated to providing excellent guest service, ensuring every interaction is memorable and that your team is equipped with the right skills and mindset.
• Possesses strong financial acumen, including budgeting, inventory, labor management, and strategic marketing, with a focus on data-driven decisions and continuous improvement.
• Focuses on team building and development, fostering personal and professional growth among team members.
• Values creating an inclusive environment where team members feel respected and can flourish in their roles and careers.
• Is a proactive problem solver, capable of quick decision-making and thinking on your feet.

Then we’d love to hear from you!

What’s in it for you |

• Bonus scheme and additional earning opportunities
• Free food on shift from our menu, plus 50% off outside of work to share with friends and family
• An industry-leading family-friendly policy, providing 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• Early access to our new menus
• Wagamama parties with VIP guests throughout the year
• Access up to 30% of your earnings before payday with Wagestream

We also offer pension schemes, training, cycle-to-work schemes, discounted gym memberships, and long service awards.

Be you, be wagamama

*If successful, you may be required to train for 4 weeks in the UK.