Restaurant Operations Director (Hiring Immediately)

JR United Kingdom; Basildon; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits as a General Manager at a renowned restaurant chain in Basildon. This role is perfect for individuals who thrive in dynamic environments and are passionate about leading teams to success. You will inspire excellence, foster a positive work culture, and ensure exceptional guest experiences. With a commitment to individuality and diversity, this forward-thinking establishment values personality and encourages its team to be their authentic selves. Join a company that prioritizes work-life balance and offers industry-leading benefits, including a generous family-friendly policy and opportunities for personal and professional growth.

Benefits

Bonus scheme

Free food on shift

50% discount outside of work

Family-friendly policy

Early access to new menus

Wagamama parties

Access to earnings before payday

Pension scheme

Training

Gym discounts

Qualifications

• Ability to cultivate a positive and inclusive work culture.
• Strong financial acumen, including budgeting and strategic marketing.

Responsibilities

• Motivate team to deliver exceptional guest experiences.
• Coach and develop team to reach their full potential.

Skills

Emotional Intelligence

Guest Service Excellence

Financial Acumen

Team Building

Problem-Solving Skills

Job description

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Restaurant Operations Director (Hiring Immediately), Basildon

Client: wagamama

Location: Basildon, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

General Manager | Full Time | Exciting New Opening in June

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants, we are seeking a General Manager to lead our team, inspiring excellence and fostering a positive, inclusive work environment. Our philosophy is 'be you, be Wagamama', valuing personality over perfection.

The Role

As a General Manager, you will motivate your team to deliver exceptional guest experiences, maintain high standards, and drive restaurant performance. You will coach and develop your team to reach their full potential.

Qualifications and Skills

• Ability to cultivate a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation.
• Dedication to delivering excellent guest service, ensuring every interaction is exceptional.
• Strong financial acumen, including budgeting, inventory, labor management, and strategic marketing, with data-driven decision-making skills.
• Experience in building and nurturing teams, from recruitment to ongoing development.
• Commitment to creating an environment where team members feel respected and valued.
• Forward-thinking problem-solving skills, with the ability to make quick decisions.

Benefits

• Bonus scheme and additional earning opportunities
• Free food on shift and 50% discount outside of work
• Industry-leading family-friendly policy (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
• Early access to new menus
• Wagamama parties with VIP guests
• Access to up to 30% of earnings before payday via Wagestream

Additional benefits include pension scheme, training, cycle-to-work scheme, gym discounts, and long service awards.

Be You, Be Wagamama

*Successful candidates may be required to undertake a 4-week training program in the UK.