Restaurant Operations Director (Hiring Immediately)

JR United Kingdom; Peterborough; On-site; GBP 40,000 - 70,000; Full time

Job summary

An established industry player is seeking a dynamic General Manager for an exciting new opening in Peterborough. This role focuses on delivering exceptional guest experiences while cultivating a positive and inclusive work culture. As a leader, you will inspire your team, manage financial performance, and ensure continuous improvement. With a commitment to excellence and a passion for nurturing talent, you will play a crucial role in shaping the restaurant's success. Join this vibrant team and enjoy perks like free meals, a generous family-friendly policy, and opportunities for personal growth. If you are ready to make an impact, we would love to hear from you.

Benefits

Bonus scheme

Free food on shift

50% off meals outside of work

Family-friendly policy

Access to earnings before payday

Discounted gym memberships

Long service awards

Qualifications

• Strong financial acumen with budgeting and inventory management skills.
• Proven ability to lead and develop teams through coaching and mentorship.

Responsibilities

• Inspire and lead your team to deliver exceptional guest experiences.
• Drive restaurant performance and achieve outstanding results.

Skills

Emotional Intelligence

Financial Acumen

Team Leadership

Problem Solving

Guest Experience Management

Education

Bachelor's Degree in Business Management

Job description

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Restaurant Operations Director (Hiring Immediately), Peterborough

Client: Wagamama

Location: Peterborough, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

General Manager | Full Time | Exciting New Opening in June

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — we call it "be you, be Wagamama." We are looking for a General Manager to join us on our journey to nourish from bowl to soul.

The Role:

As a General Manager, you'll inspire your team to deliver exceptional guest experiences, maintaining high standards and expectations. You will coach and develop your team, drive restaurant performance, and achieve outstanding results.

About You:

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Your ability to influence and empower emerging leaders through training, coaching, and mentorship is essential.
• Dedicated to excellence in guest experience, ensuring every interaction reflects exceptional service, either through your efforts or by enabling your team.
• Possess strong financial acumen, including budgeting, inventory management, labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team, from recruitment to ongoing development, supporting their personal and professional growth.
• Committed to creating an inclusive environment where team members feel respected and belong, allowing them to thrive in their roles and careers.
• Be a forward-thinking problem solver, able to think on your feet and make quick decisions.

If you meet these criteria, we would love to hear from you.

What’s in it for you:

• Bonus scheme and additional earning opportunities
• Free food on shift — anything from our menu! Plus 50% off outside of work to treat friends and family
• Industry-leading family-friendly policy (26 weeks full pay + 13 weeks half pay for expectant or adopting parents)
• Be the first to experience our new menus
• Wagamama parties throughout the year with VIP guests
• Access up to 30% of your earnings before payday with Wagestream

Additionally, we offer pension schemes, training, cycle-to-work schemes, discounted gym memberships, and long service awards.

Be You, Be Wagamama

*If successful, you may be required to undergo 4 weeks of training in the UK.