Restaurant Operations Director (Hiring Immediately)

JR United Kingdom; Ipswich; On-site; GBP 30,000 - 50,000; Full time

Job summary

An exciting opportunity awaits at a renowned restaurant chain, seeking a passionate General Manager to lead a vibrant team. You will cultivate a positive work culture, drive exceptional guest experiences, and manage financial performance. This role offers the chance to influence emerging leaders while ensuring every interaction reflects high-quality service. With a commitment to inclusivity and personal growth, you will thrive in an environment that values individuality. Join us for an unforgettable journey where your leadership will shine and make a difference.

Benefits

Bonus scheme

Free food on shift

50% off food outside of work

Family-friendly policy

Wagamama parties

Access to earnings before payday

Pension schemes

Training opportunities

Cycle-to-work schemes

Discounted gym memberships

Qualifications

• Strong financial skills including budgeting and inventory management.
• Ability to cultivate a positive and inclusive work culture.

Responsibilities

• Inspire team to exceed guest expectations and maintain high standards.
• Coach and develop team for optimal performance and results.

Skills

Emotional Intelligence

Team Leadership

Financial Management

Problem Solving

Guest Experience Management

Job description

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Client:

wagamama

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Job Category:

Other

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EU work permit required:

Yes

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Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

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Job Description:

General Manager | Full-time exciting new opening in June

At Wagamama, with over 165 restaurants, we celebrate individuality and personality over perfection — we call it "be you, be Wagamama". We are looking for a General Manager to join us on our journey to nourish from bowl to soul.

The role |

As a General Manager, you will inspire your team to exceed guest expectations while maintaining high standards. You will coach and develop your team to perform at their best, drive restaurant performance, and deliver outstanding results.

If you |

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Your ability to influence and empower emerging leaders is key, as you provide excellent training, coaching, and mentorship.
• Are dedicated to delivering exceptional guest experiences, ensuring every interaction reflects high-quality service, either through your efforts or by enabling your team with the necessary skills and mindset.
• Possess strong financial skills, including budgeting, inventory management, labor management, and strategic marketing. You analyze data meticulously to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team, from recruitment to ongoing development, committed to fostering personal and professional growth.
• Care about creating an inclusive environment where your team feels respected and valued, enabling them to thrive in their roles and careers.
• Are a forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

Then we’d love to hear from you.

What’s in it for you |

• Bonus scheme and additional earning opportunities.
• Free food on shift — anything from our menu! Plus 50% off outside of work to treat friends and family.
• An industry-leading family-friendly policy (expectant or adopting parents receive 26 weeks full pay + 13 weeks half pay).
• Be the first to experience our new menus.
• Wagamama parties throughout the year with VIP guests.
• Access up to 30% of your earnings before payday with Wagestream.

Additionally, we offer pension schemes, training, cycle-to-work schemes, discounted gym memberships, and long service awards.

Be you, be Wagamama

*If successful, you may be required to undergo a 4-week training in the UK.