Restaurant Operations Director (Hiring Immediately)

JR United Kingdom; Norwich; On-site; GBP 35,000 - 55,000; Full time

Job summary

An exciting opportunity awaits as a General Manager at a renowned restaurant chain, where you'll lead a passionate team dedicated to delivering exceptional service. This role emphasizes fostering an inclusive work culture while ensuring operational excellence and guest satisfaction. You'll have the chance to implement innovative strategies, manage budgets, and inspire your team to reach new heights. With industry-leading benefits and a supportive environment, this position is perfect for those eager to make a significant impact in the hospitality industry.

Benefits

Bonus scheme

Free food on shift

50% off food outside of work

Family-friendly policies

Training programs

Discounted gym memberships

Cycle-to-work schemes

Long service awards

Access to earnings before payday

Wagamama parties

Qualifications

• Experience in restaurant management, leading teams to success.
• Strong financial skills in budgeting and labor management.

Responsibilities

• Motivate and develop your team to ensure outstanding guest experiences.
• Drive restaurant performance while maintaining high operational standards.

Skills

Emotional Intelligence

Training and Coaching

Financial Management

Problem Solving

Guest Service Excellence

Job description

Restaurant Operations Director (Hiring Immediately), Norwich

Client: Wagamama

Location: Norwich

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 08.05.2025

Expiry Date: 22.06.2025

Job Description:

General Manager | Full Time | Exciting New Opening in June

At Wagamama, we celebrate individuality and diversity. With over 165 restaurants, we are looking for a General Manager to lead and inspire our team, ensuring exceptional service and operational excellence from bowl to soul.

The Role

As a General Manager, you will motivate your team to deliver outstanding guest experiences, maintain high standards, and drive restaurant performance. You will coach and develop your team to reach their full potential.

What We’re Looking For

• Ability to foster a positive, inclusive work culture through emotional intelligence, inspiration, and effective delegation. You excel at training, coaching, and mentoring emerging leaders.
• Dedication to delivering excellent guest service, ensuring every interaction is memorable and reflective of our brand values.
• Strong financial skills, including budgeting, inventory, labor management, and strategic marketing. You analyze data to inform decisions and promote continuous improvement.
• Commitment to building and nurturing your team through recruitment and ongoing development, fostering personal and professional growth.
• Ability to create an inclusive environment where everyone feels respected and valued, enabling them to thrive in their roles.
• Forward-thinking problem solver with the ability to make quick, effective decisions.

What’s In It For You

• Bonus scheme and additional earning opportunities
• Free food on shift from our menu, plus 50% off outside of work to share with friends and family
• Industry-leading family-friendly policies, including 26 weeks full pay and 13 weeks half pay for expectant or adopting parents
• Opportunity to be among the first to try our new menus
• Wagamama parties throughout the year with VIP guests
• Access up to 30% of your earnings before payday with Wagestream

Additionally, we offer pension schemes, training programs, cycle-to-work schemes, discounted gym memberships, and long service awards.

Be You, Be Wagamama

*If successful, you may be required to undergo 4 weeks of training in the UK.