Restaurant Operations Director (Hiring Immediately)

JR United Kingdom; Chelmsford; On-site; GBP 35,000 - 55,000; Full time

Job summary

An exciting opportunity awaits as a General Manager at a leading restaurant chain in Chelmsford. This role is perfect for those passionate about creating memorable guest experiences and fostering a positive team culture. You will lead a diverse team, focusing on personal and professional growth while ensuring exceptional service. With a commitment to inclusivity and empowerment, you will drive performance and innovation in a vibrant environment. Enjoy perks such as free meals, a bonus scheme, and a family-friendly policy, making this position not just a job, but a rewarding career path.

Benefits

Free food on shift

50% off meals outside of work

Bonus scheme

Pension schemes

Discounted gym memberships

Cycle-to-work schemes

Long service awards

Wagamama parties

Qualifications

• Strong financial acumen and ability to analyze data for decision-making.
• Experience in team leadership and fostering a positive work culture.

Responsibilities

• Inspire and develop your team to exceed guest expectations.
• Drive restaurant performance while maintaining high standards.

Skills

Financial Acumen

Team Leadership

Emotional Intelligence

Problem Solving

Guest Experience Management

Job description

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Restaurant Operations Director (Hiring Immediately), Chelmsford

Client: Wagamama

Location:

Job Category:

Other

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EU work permit required:

Yes

Job Views:

2

Posted:

08.05.2025

Expiry Date:

22.06.2025

Job Description:

General Manager | Full Time | Exciting New Opening in June

At Wagamama, with over 165 restaurants, we celebrate individuality and diversity. We value personality over perfection — we call it "be you, be Wagamama". We are seeking a General Manager to lead us on our journey to nourish from bowl to soul.

The Role:

As a General Manager, you will inspire your team to exceed guest expectations, maintaining high standards. You will coach and develop your team to reach their potential while driving restaurant performance and achieving excellent results.

About You:

• Prioritize cultivating a positive and inclusive work culture through emotional intelligence, inspiration, and effective delegation. Your ability to influence and empower emerging leaders through training, coaching, and mentorship is essential.
• Dedicated to delivering exceptional guest experiences, ensuring every interaction reflects outstanding service, either through your efforts or by empowering your team.
• Possess strong financial acumen, including budgeting, inventory, labor management, and strategic marketing. You analyze data to inform business decisions and foster continuous improvement.
• Focus on building and nurturing your team, from recruitment to ongoing development, fostering personal and professional growth.
• Committed to creating an inclusive environment where team members feel respected and valued, enabling them to thrive in their roles and careers.
• A forward-thinking problem solver, capable of quick decision-making and thinking on your feet.

If this sounds like you, we’d love to hear from you.

What’s in it for you:

• Bonus scheme and additional earning opportunities
• Free food on shift — anything from our menu! Plus 50% off outside of work to treat friends and family
• Industry-leading family-friendly policy (expectant or adopting parents receive 26 weeks full pay + 13 weeks half pay)
• Early access to our new menus
• Wagamama parties throughout the year with VIP guests
• Access up to 30% of your earnings before payday with Wagestream

Additionally, we offer pension schemes, training, cycle-to-work schemes, discounted gym memberships, and long service awards.

Be you, be Wagamama

*If successful, you may be required to train for 4 weeks in the UK.