Restaurant Manager Olympia

Utilita Arena; Greater London; Hybrid; GBP 40,000 - 55,000; Full time

Benefits offered by this job

Discounted tickets

25 days annual leave

Life Assurance

5% pension contribution

Eye care vouchers

Employee Assistance Programme

Cycle to Work

Refer a friend

Free will writing service

Free mortgage advice

Northern Rail season ticket scheme

Job summary

Legends Global in London is seeking a Restaurant Manager for The Addison, a premium dining and hospitality destination within Olympia London. You will lead a high-volume operation, inspire a high-performing front-of-house team and ensure exceptional guest experiences.

You will balance operational excellence with commercial focus, drive revenue through upselling, and collaborate across departments to deliver events and objectives, including evenings and weekend shifts.

Qualifications

• Proven restaurant or hospitality management experience.
• Passionate about delivering exceptional guest experiences.
• Experienced people leader with team development background.
• Highly organized and commercially aware with multi-daypart operations.
• Willingness to work evenings, weekends and peak periods.

Responsibilities

• Lead the day-to-day operation of a high-volume premium restaurant.
• Champion outstanding guest experiences and service standards.
• Lead, coach, and develop a high-performing front-of-house team.
• Drive operational and commercial performance, maximise revenue and manage costs.
• Support delivery of events and business objectives across departments.

Skills

Restaurant management

Guest experience

People leadership

Organisation & commercial awareness

IT skills

Flexibility

Tools

Hospitality systems

Job description

Olympia Events is more than an exhibition venue, conference centre and live-event space - it’s an inspiration. Against a backdrop of grand Victorian architecture, the seven connected spaces inspire engagement and enjoyment. Olympia Events is recognised in the industry for exceptional levels of customer service and support, and our numerous awards are testament to our clients' satisfaction. Beyond the walls of our venue, Olympia is on the ground, working to invest in people, strengthen our communities, and protect the environment.

Olympia Events is undergoing a period of change. In 2017, the venue was bought by a consortium led by Yoo Capital and Deutsche Finance international. Work is currently underway to transform the wider estate into a cultural hub of which Olympia Events will be the central part. Once complete, the estate will include a new theatre, music venue, two hotels, a host of new bars & restaurants, world-class office space and over two acres of public realm. More information can be found at https://olympia.co.uk/

The Venue

The Addison is one of the flagship premium hospitality destinations within the £1bn Olympia London regeneration project, a landmark development transforming one of London’s most iconic event and entertainment districts. Designed to deliver a high-end guest experience, the venue combines contemporary luxury with exceptional functionality, creating a distinctive setting for corporate events, private functions, and hospitality experiences.

About the Role

The Restaurant Manager will be a driving force behind the success of The Addison, delivering exceptional guest experiences in one of London’s most exciting new hospitality and live entertainment destinations. Leading from the floor, you will inspire a high-performing team, champion outstanding service, and combine operational excellence with commercial focus to establish The Addison as a must-visit food and beverage venue where guests return time and time again.

What we can offer

At Legends Global, hosting events is what we do best—and we want our people to experience it too. Enjoy discounted tickets to your favourite events and unleash your inner superfan.

Work hard, rest well: you’ll get 25 days of annual leave plus bank holidays.

We care about life outside work—our Life Assurance policy helps protect your loved ones while you focus on success.

Plan for the future with our 5% pension contribution, so your golden years are all about the bucket list.

HealthShield helps cover unexpected medical costs such as, dental, physio, and counselling expenses—for you and your children.

We’ve partnered with AXA Health to offer an Employee Assistance Programme supporting mental wellbeing.

See clearly and think big with our eye care vouchers and glasses contribution.

Go green and get fit with our Cycle to Work scheme.

And because great people know great people—refer a friend and get rewarded.

Gain extra peace of mind with a free will writing service through mylastwill.com, helping you protect what matters most.

Take the stress out of homeownership with free mortgage advice, providing expert guidance when you need it.

Make your commute easier and more affordable with our Northern Rail season ticket scheme, helping you save on travel throughout the year.

Key Responsibilities:

• Lead the day-to-day operation of a high-volume premium restaurant, ensuring exceptional service delivery across all trading periods and hospitality experiences.

• Champion outstanding guest experiences, maintaining the highest standards of service, presentation, cleanliness, and proactively managing guest relationships and feedback.

• Lead, coach, and develop a high-performing front-of-house team, overseeing recruitment, training, performance, engagement, and effective workforce planning.

• Drive operational and commercial performance, maximising revenue through guest engagement and upselling while managing labour, stock, and cost controls.

• Support the successful delivery of events and business objectives, collaborating across departments to ensure flawless execution, strong guest satisfaction, and achievement of financial and operational targets.

We are looking for someone with:

• Proven restaurant or hospitality management experience, ideally within premium dining, membership, events, or high-volume environments.

• Passionate about delivering exceptional guest experiences, with strong relationship-building, communication, and interpersonal skills.

• Experienced people leader, with a track record of developing, motivating, and managing high-performing teams in fast-paced operations.

• Highly organised and commercially aware, with experience across multi‑daypart operations, hospitality systems, and the ability to manage competing priorities under pressure.

• Professional, proactive, and adaptable, with strong IT skills, a continuous improvement mindset, and flexibility to work evenings, weekends, and peak trading periods.

Recruitment Process Outlined:

• 1st Stage-Intro Call with HR Team

• 2nd Stage-Interview with Olympia F&B Team

Any offer of employment will be subject to satisfactory pre‑employment checks. These may include verification of identity, proof of address, right to work, employment history, qualifications, and—where relevant to the role—a basic or enhanced DBS check. All checks will be carried out in line with data protection law and we will only request information that is necessary for the role.

Inclusive Workplace

Olympia Events is fully committed to ensuring the safety and wellbeing of all children, young people and adults at risk (vulnerable groups) that attend our premises. As a consequence, Olympia Events may require any successful applicant to complete a DBS Check prior to working in our business.

Olympia Events is committed to Equality, Diversity and Inclusion and excepts all its people to have a positive commitment to EDI by treating others fair… etc

This job description is intended as a guide to the main responsibilities of the role and is not exhaustive. Duties and responsibilities may vary according to the changing needs of the business.