Restaurant Manager: Lead Teams & Elevate Guest Experience

The Bulls Head; United Kingdom; On-site; GBP 32,000 - 42,000; Full time

Job summary

The Bulls Head is seeking a Restaurant Manager to lead and develop the front-of-house team, working closely with the General Manager, Head Chef and Bar Manager to deliver high-quality food, drink and service in a warm, welcoming environment.

You will drive learning and development, conduct monthly meetings and reviews, and monitor guest experience, addressing complaints and providing guidance to the team to uphold demanding standards.

Qualifications

• Experience leading front-of-house teams.
• Strong leadership and communication skills.
• Ability to maintain high guest service standards.

Responsibilities

• Grow a highly skilled and motivated front-of-house team.
• Collaborate with the General Manager, Head Chef and Bar Manager to ensure excellent food and drink and service standards.
• Create a warm and welcoming guest experience.
• Drive a culture of learning and development across the FOH team.
• Hold monthly team meetings, 121s and personal development reviews.
• Monitor ticket times and overall guest experience; resolve complaints and support the team.

Skills

Restaurant management

Team leadership

Guest service

Job description

The Bulls Head is seeking a Restaurant Manager to lead and develop the front-of-house team, working closely with the General Manager, Head Chef and Bar Manager to deliver high-quality food, drink and service in a warm, welcoming environment.

You will drive learning and development, conduct monthly meetings and reviews, and monitor guest experience, addressing complaints and providing guidance to the team to uphold demanding standards.