Restaurant Manager — Lead High-Energy, Memorable Service

The Horses; Greater London; Sur place; GBP 34 000 - 52 000; Plein temps

Avantages offerts par ce poste

50% off food and drink

Staff meals on shift

Enhanced maternity and paternity pay

Stream wellbeing platform

Overnight stay anniversary

Employee of the Month £150 meal

Career progression & training

Health & wellbeing support

Employee referral scheme

Benefits platform discounts

Service charge goes to staff

Résumé du poste

Public House Group is seeking a hands-on Restaurant Manager to lead a high-energy venue in London. You will drive guest experiences, supervise reservations, floor management and service delivery, and work closely with the Head Chef and management team to deliver seamless operations.

We’re looking for proven leadership in hospitality, excellent communication, and the ability to motivate a diverse team in a fast-paced environment. Evenings, weekends and holidays may be required.

Qualifications

• Proven experience in a leadership role in the hospitality industry.
• Ideally have previous experience in a high-end venue or fine dining.
• Strong leadership skills with the ability to motivate and manage a diverse team.
• Positive and friendly attitude, with a willingness to work collaboratively with the team.
• Excellent communication and interpersonal skills.
• Ability to work in a fast-paced environment and make decisions under pressure.
• A passion for delivering exceptional customer service and creating a positive experience for guests.
• Flexibility to work evenings, weekends and holidays as needed.

Responsabilités

• Maintain a high level of service and ensure guests feel genuinely welcomed.
• Oversee daily operations including reservations, floor management, and service delivery.
• Work closely with the Head Chef and management team to deliver a smooth, efficient service.
• Support, train, and motivate staff to provide excellent service and maintain a positive and productive work environment.
• Ensure the restaurant complies with all conditions of the licence, policy and legislation, including health and safety, and maintains a clean and safe environment.
• Monitor quality, presentation, and overall guest satisfaction, working closely with the team to maintain high standards and support your team during a busy service.

Connaissances

Leadership

Customer service

Communication

Team management

Flexibility

Description du poste

Public House Group is seeking a hands-on Restaurant Manager to lead a high-energy venue in London. You will drive guest experiences, supervise reservations, floor management and service delivery, and work closely with the Head Chef and management team to deliver seamless operations.

We’re looking for proven leadership in hospitality, excellent communication, and the ability to motivate a diverse team in a fast-paced environment. Evenings, weekends and holidays may be required.