Restaurant Manager

TN United Kingdom; York; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking a dynamic Restaurant Manager to oversee daily operations in a fast-paced environment. This role involves managing a diverse team, creating shift plans, and ensuring guest satisfaction. You will be the key leader on shift, responsible for staff incentives and operational excellence. If you thrive in a vibrant atmosphere and enjoy leading by example, this opportunity could be perfect for you. Join a team where no two days are the same and your leadership will make a significant impact.

Qualifications

• Experience in a similar management position is desirable but not essential.

Responsibilities

• Manage daily shifts, ensuring smooth operations across all departments.
• Create rotas and staffing plans based on business needs and bookings.
• Handle guest queries and complaints, ensuring high satisfaction.

Skills

Problem Solving

Leadership Skills

Proficient in Microsoft Programmes

Communication Skills

Tools

Bizzimply

Collins

Job description

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Restaurant Manager Job Description

The restaurant manager is responsible for the smooth running of the shift. You will work varied shifts including opens and closes. Often, you will be the only manager on shift and therefore are responsible for the running of the day. No two days are the same in this role. Your roles and responsibilities include managing a team of bartenders, hosts, and servers. Communicating, pre-shifting, and adhering to company standards, leading by example.

Department

Front of House

Line Manager & Key Relationships

General Manager, Operations Manager

Day & Work Patterns

Varied shifts including evenings and weekends depending on business needs.

Key Competencies

Problem Solving, Leadership Skills, Proficient in Microsoft Programmes, Communication Skills.

Qualifications

Experience of a similar management position is desirable but not essential.

Areas of Responsibility

• Rotas: Creating rotas using the payroll system Bizzimply for departments and working to a budget.
• Running Shift – Open and Close: Daily management of a shift, creating shift plans, making staffing decisions based on business needs and bookings. Ensuring all departments (Bar, Floor, Kitchen, Host) are engaged and operations run smoothly. Acting as the Manager on Duty, responsible for guest satisfaction and handling complaints following company protocol.
• Staff Incentives: Responsible for staff incentivisation, working closely with Supervisors to establish business or training needs, and monitoring company incentives.
• Disposable Orders: Responsible for ordering disposables, processing invoices, and maintaining items to company par levels.
• Systems Management: Managing relevant systems such as Bizzimply and Collins during shifts, ensuring audits are completed within designated time frames.
• Admin Duties: Handling guest queries and complaints, responding to emails, and answering telephones.