Restaurant General Manager

TN United Kingdom; York; On-site; GBP 25,000 - 40,000; Full time

Job summary

Join a forward-thinking company that values fresh ideas and flexible working. As a leader in the restaurant, you'll be responsible for managing operations and developing a talented team. With a focus on customer service and operational excellence, you'll ensure that every shift is better than the last. This role offers a defined career path and professional development opportunities, making it a perfect fit for those passionate about the food service industry. Embrace a culture that welcomes diversity and provides reasonable accommodations for all employees.

Benefits

28 Paid days Holiday

Free meals and family discounts

Defined career path and training

Employee Assistance Program

Qualifications

• 3+ years of line operations experience in a fast-paced environment.
• 4 years of management experience with a focus on team leadership.

Responsibilities

• Lead a multi-talented team and manage all operations for the restaurant.
• Develop employees to maximize their contributions and future promotability.

Skills

Team Leadership

Operational Management

Customer Service

Recruitment and Training

Sales Improvement

Job description

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Why Wendy’s?

In 1969, our founder Dave Thomas brought his square burgers to the table and changed the game. In 2021 we landed in the UK to do the same; and we’re staying for good.

Dave had three rules for everyone who works here: Do the right thing. Treat people with respect. Make food better than anyone would expect from a fast food place. And here at Wendy's, we like our food how we like our ideas: fresh. That's why we've introduced fun, flexible working. No zero-hour contracts. No nonsense.

Just like one of our unique, perfectly balanced, everyday fresh burgers, your new career will be built specially for you. Whatever your needs are, we're ready to embrace them, allowing you to be who you want to be.

The benefits:

• 28 Paid days Holiday
• Free meals and family discounts
• Defined career path, training, and professional development
• Employee Assistance Program: no-cost access to mental health services, legal guidance, financial advice, and more.

What you’ll do:

• Lead a multi-talented team.
• You're in charge of all people and operations for your Wendy's restaurant.
• You and your team treat customers like family. Great food, great service, great everything is what keeps them coming back.
• You show your Managers and Crew Members how to do it right, and make sure every shift is better than the last.
• You give and take direction like a pro. You’re passionate about developing employees with the goal to maximize their contributions and future promotability.
• You have an eye for great talent that you can recruit, train, and develop; while promoting a fun, energizing work environment where people want to come to work each day.
• You work with HR to manage employee concerns at the restaurant level, ensuring expedient and appropriate resolution.
• This one's a no-brainer: you're in charge of increasing store sales with a knack for improving profitability.

What you bring to the table:

• Experience of leading people, even better if you did it in a food service environment
• 3 years of line operations experience; with demonstrated ability to lead and manage operations in a fast-paced environment
• 4 years of management experience
• Flexibility to work 45-hour work weeks – must be available all day parts and days of the week.

You’re willing and able to:

• Travel to other locations (restaurants, area office, etc.) as needed.
• Stand for long periods, bend and kneel and be able to lift 25 to 50 kg.

We are a proud equal opportunity employer - that means all races, religions, nationalities, genders and the LGBTQ+ community are welcome. We provide reasonable accommodations in order to enable people with disabilities to perform the essential functions of their jobs.

Wendy's was founded in 1969 by Dave Thomas in Columbus, Ohio. Dave built his business on the premise, “Quality is our Recipe,” which remains the guidepost of the Wendy’s system. Wendy’s is best known for its made-to-order square hamburgers, using fresh, never frozen beef*, freshly-prepared salads, and other signature items like chili, baked potatoes and the Frosty dessert. The Wendy’s Company (Nasdaq: WEN) is committed to doing the right thing and making a positive difference in the lives of others. Today, Wendy’s and its franchisees employ hundreds of thousands of people across more than 7,000 restaurants worldwide! We have a vision of becoming the world’s most thriving and beloved restaurant brand. For more information connect with us on Twitter and Instagram using @wendys, and on Facebook at www.facebook.com/wendys.