Restaurant Manager

TN United Kingdom; Ripon; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player in the hospitality sector is seeking a dynamic restaurant manager to oversee daily operations. In this role, you will lead a diverse team, ensuring smooth shifts and high guest satisfaction. Your responsibilities include managing staff, creating rotas, and handling administrative tasks. This position offers varied shifts, providing an exciting and ever-changing work environment. If you thrive in a fast-paced setting and possess strong leadership and communication skills, this opportunity is perfect for you.

Qualifications

• Experience in a similar management position is desirable but not essential.

Responsibilities

• Manage a team of bartenders, hosts, and servers.
• Create shift plans and staffing decisions based on business needs.
• Ensure guest satisfaction and handle complaints.

Skills

Problem Solving

Leadership Skills

Microsoft Programmes

Communication Skills

Education

Experience in Management

Tools

Bizzimply

Collins

Job description

The restaurant manager is responsible for the smooth running of the shift. You will work varied shifts including opens and closes. Often you will be the only manager on shift and therefore are responsible for the running of the day. No two days are the same in this role. Your roles and responsibilities include managing a team of bartenders, hosts, and servers. Communicating, pre-shifting, and adhering to company standards, leading by example.

Department

Front of House

Line Manager & Key Relationships

General Manager, Operations Manager

Day & Work Patterns

Varied shifts including evening and weekends dependent on business needs.

Key Competencies

• Problem Solving
• Leadership Skills
• Proficient in Microsoft Programmes
• Communication Skills

Qualifications

Experience of a similar management position is desirable but not essential.

Areas of Responsibility

Rotas

Creating rotas using the payroll system Bizzimply for departments and working to a budget.

Running Shift — Open and Closes

Daily running of a shift. Creating shift plans, making staffing decisions based on business needs and bookings. Ensuring all departments (Bar, Floor, Kitchen, Host) are engaged and the shift runs smoothly. Acting as the Manager on Duty, responsible for guest satisfaction and handling complaints following company protocol.

Staff Incentives

Responsible for staff incentivisation, working with Supervisors to address business or training needs. Monitoring and promoting company incentives.

Disposable Orders

Managing disposable orders and processing invoices. Keeping all relevant items at company par levels.

Systems Management

Owning relevant systems such as Bizzimply and Collins during shifts, ensuring audits are completed timely.

Admin

Performing basic administrative duties including guest queries and complaints, responding to emails, and answering phones.