Restaurant Manager

Tim Hortons; Greater London; On-site; GBP 20,000 - 33,000; Full time

Benefits offered by this job

Discounts and staff perk

Paid holiday entitlement

Bonus schemes

Job summary

Tim Hortons UK in London is seeking a Restaurant Manager to lead daily operations, mentor the team, and ensure exceptional guest experiences.

You will manage sales, stock, and shift planning, build a positive, high-energy culture, and serve as the welcoming face of Tim Hortons in your local area.

Qualifications

• Experience leading people in hospitality, retail, or food service.
• Strong communication and team-development abilities.
• Ability to thrive in a fast-paced setting.
• Passion for guest experience and service excellence.

Responsibilities

• Lead by example, mentor, coach and develop your team so they feel supported and proud to wear the Tim Hortons uniform.
• Deliver amazing guest experiences from the first hello to the last goodbye.
• Run the restaurant with daily operations, sales, customer satisfaction, stock and shift planning.
• Drive a positive, high-energy culture where people enjoy working and stay long-term.
• Build community and be the welcoming face of Tim Hortons in the local area.

Skills

Team leadership

Customer service

Communication

People development

Job description

Restaurant Manager – Tim Hortons UK

Location:W3 0PA

£33,300 + bonus | Full-Time | Growth C Leadership Opportunity

Do you love coffee, great people, and creating unforgettable customer experiences? If yes, this might be your next great role.

At Tim Hortons UK, we’re more than a coffee shop. We are a place where community meets flavour, and where people come together over great food, great drinks, and great service. We’re looking for a Restaurant Manager who feels as passionate about people as they are about delivering an exceptional customer experience.

What this role really is:

• A leader, not a boss
• Someone who inspires their team
• A host who makes our guests feel welcome
• A driver of excellence (not just targets)

Your Role As the Restaurant Manager, you will:

• Lead by example. mentor, coach and develop your team so they feel supported and proud to wear the Tim Hortons uniform
• Deliver amazing guest experiences from the first hello to the last goodbye
• Run the restaurant like it’s yours. manage daily operations, sales, customer satisfaction, stock, and shift planning
• Drive culture, create a positive, fun, and high-energy environment where people love to work and stay; not just show up
• Build community, be the welcoming face of Tim Hortons in your local area

Who We’re Looking For

You’ll be a great fit if you:

• Have experience leading people (restaurant, retail or hospitality is a plus)
• Love developing others and building strong teams
• Thrive in a fast-paced environment
• Communicate clearly and care about how the team and guests feel
• Don’t just see a job you see a career
• We just expect just passion, a positive attitude, and a desire to grow.

What you will get:

• £33,300 per year + performance bonus
• Career progression opportunities across Tim Hortons UK Discounts and staff perk
• Paid holiday entitlement and bonus schemesA supportive community where your voice matters

Why Tim Hortons?

• Because here, you’ll lead with purpose.
• You’ll be part of a brand that cares about people, flavour, and community and you will be empowered to make decisions that make your restaurant shine.