Restaurant Manager

Allscreens Nationwide Ltd; Greater London; On-site; GBP 32,000 - 52,000; Full time

Job summary

Hanawata London is seeking a Restaurant Manager to support development and expansion, oversee daily restaurant operations, and ensure efficient management of staff and resources to drive sustainable growth.

You will lead day-to-day activities, monitor quality and safety, manage stock and budgeting, and handle customer inquiries to maintain exceptional service standards and encourage repeat business.

Qualifications

• Experience in restaurant management and leading teams.
• Strong understanding of food safety standards and health regulations.
• Ability to manage budgets, costs and stock effectively.

Responsibilities

• Plan and coordinate day-to-day restaurant operations to ensure high-quality food and service.
• Supervise, motivate and schedule staff with performance management guidance.
• Ensure compliance with health and safety standards and maintain a clean, welcoming environment.
• Oversee stock, purchasing, budgeting and cost control to maximise profitability while minimising waste.
• Address customer enquiries and complaints professionally to sustain satisfaction and loyalty.

Skills

Staff management

Food safety

Customer service

Job description

We are looking for a Restaurant Manager to join our team in order to support the development and expansion of the Company. The fulfilment of the role will help Hanawata London maintain exceptional customer service standards, oversee daily restaurant operations, and ensure the efficient management of staff and resources to achieve sustainable business growth.

Key Responsibilities:

• Plan, organise and coordinate the day-to‑day operations of the restaurant to ensure the efficient delivery of high‑quality food and customer service.
• Manage, supervise and motivate restaurant staff, ensuring appropriate staffing levels, effective performance management, and compliance with Company policies and procedures.
• Monitor food quality, hygiene, health and safety standards, ensuring compliance with all relevant legislation and maintaining a clean, safe and welcoming environment.
• Oversee stock control, purchasing, budgeting and cost management to maximise operational efficiency and profitability while minimising waste.
• Handle customer enquiries, feedback and complaints professionally, implementing appropriate solutions to maintain high levels of customer satisfaction and encourage repeat business.