Restaurant Manager

Leisure Employment Services; Reighton; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Annual bonus up to 10%

Employee discounts

Job summary

Haven is seeking a Restaurant Manager to lead a dynamic team in delivering exceptional dining experiences. You will drive service quality, guest satisfaction, and operational efficiency across shifts.

Join a busy hospitality operation with opportunities for career development, fully funded qualifications, and team perks. The role requires strong leadership, communication, and a keen eye for detail to maintain Haven's high standards.

Qualifications

• Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager or similar leadership positions.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.

Responsibilities

• Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Ensure top-tier guest satisfaction by addressing concerns and creating a welcoming atmosphere.
• Monitor performance, provide feedback, coaching, and conduct reviews.
• Oversee scheduling, budgets, and resources to maximise efficiency.
• Ensure operations comply with health and safety regulations and standards.
• Resolve operational issues quickly to maintain smooth daily running.
• Support team development through training, mentoring, and growth opportunities.

Skills

Leadership

Communication

Customer Service

Budgeting

Health & Safety

Job description

Position: Restaurant Manager Type: Full-Time / Permanent Bonus: Up to 10% Annual Bonus Join our One Great Team here at Haven as a Restaurant Manager!Bring your leadership expertise to deliver outstanding service and unforgettable meals, creating memorable dining experiences for every guest.

Key Responsibilities

• Team Leadership: Lead, motivate, and support the team to deliver excellent service and achieve targets.
• Guest Experience: Ensure top-tier guest satisfaction by addressing concerns, improving service, and driving a welcoming atmosphere.
• Performance Management: Monitor individual and team performance, providing regular feedback, coaching, and conducting performance reviews.
• Resource Management: Oversee team scheduling, budgets, and resources to maximise efficiency and meet business needs.
• Compliance and Safety: Ensure all operations comply with health and safety regulations, company policies, and standards.
• Problem Solving: Quickly resolve any operational issues that arise, ensuring smooth day-to-day running.
• Training and Development: Supportteam development through ongoing training, mentoring, and creating growth opportunities.

Requirements

• Proven experience in roles such as Restaurant Manager, General Manager, Front of House Manager, or a similar leadership position.
• Strong leadership and communication skills.
• Ability to work in a fast-paced environment while maintaining attention to detail.
• Exceptional customer service and problem-solving abilities.
• Knowledge of health and safety regulations.
• Strong organisational and multitasking skills.
• Experience in budgeting and financial management.
• Flexibility to work evenings, weekends, and holidays.

What We Offer

• An inclusive, supportive work environment.
• Comprehensive training and ongoing support.
• Career development opportunities, including fully funded qualifications.
• Exclusive team perks, including up to 50% off on-park dining, 20% discounts on Haven Holidays and in-store purchases, free access to our facilities, savings at national brands and retailers, and so much more!

We’re committed to fostering a diverse, equitable, and inclusive workplace, and we encourage applicants of all backgrounds to apply.

At Haven, we believe a career should be more than just a job — it should be something you love. As the UK’s leading holiday operator, we’re proud to offer exciting job opportunities. With over 9,000 amazing team members, 39 stunning seaside locations, and a vibrant support centre in Hemel Hempstead, we’re all about creating unforgettable experiences — not just for our guests and holiday homeowners, but for our team too. From the coasts of Scotland to the shores of Cornwall, Norfolk to Wales, our parks are set in some of the UK’s most breath-taking spots, where memories are made every single day. We’re passionate about what we do and have a lot of fun doing it — all thanks to our welcoming Breath of Fresh Air culture. If you’re thinking about joining us, we couldn’t be more excited to welcome you. Here’s to the start of something special at Haven!